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Holiday Inn Downtown - Mercy Area, an IHG Hotel

3.0 star property
Hotel with free airport shuttle, a quick walk to Wells Fargo Arena

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Downtown - Mercy Area, an IHG Hotel

Exterior
Premium bedding, pillow-top beds, laptop workspace, blackout curtains
Exterior
Indoor pool
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry
The price is ฿3,633
฿4,069 total
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hyatt Place Des Moines/Downtown

Pool
Breakfast included
Pet-friendly
Free WiFi
7.8 out of 10, Good, (1006)
The price is ฿2,981
฿3,339 total
includes taxes & fees
29 Dec - 30 Dec
Hyatt Place Des Moines/Downtown
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About the area

Map
1050 6th Ave, Des Moines, IA, 50314

What's nearby

  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Des Moines Civic Center - 18 min walk
  • Hoyt Sherman Place - 3 min drive
  • Drake University - 3 min drive

Getting around

  • Des Moines International Airport (DSM) - 25 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Buzzard Billy's - ‬13 min walk
  • ‪The Fort - ‬11 min walk
  • ‪Bud Zone - ‬11 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Holiday Inn Downtown - Mercy Area, an IHG Hotel

Hotel near Wells Fargo Arena
Located close to Community Choice Credit Union Convention Center and Iowa Events Center, Holiday Inn Downtown - Mercy Area, an IHG Hotel provides a free return airport shuttle, a terrace and a library. The on-site American cuisine restaurant, Genevieve Restaurant, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Coffee/tea in reception, a TV in reception and free newspapers
  • Wedding services, a 24-hour front desk and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 251 rooms include comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hairdryers
  • LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.20 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area, an IHG Hotel on 29 Dec 2024 start from ฿3,633.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Downtown - Mercy Area, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

There is free parking nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Checkout is at 11 AM.

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 7:00 AM to 10:30 PM at scheduled times.

Where is Holiday Inn Downtown - Mercy Area, an IHG Hotel located?

Located in Downtown Des Moines, this hotel is within a 10-minute walk of Community Choice Credit Union Convention Center, Wells Fargo Arena and Iowa Events Center. Des Moines Civic Center and Hoyt Sherman Place are also within 1 mi (2 km).

Holiday Inn Downtown - Mercy Area, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 425 out of 1001 reviews" "
Rating 8 - Good. 337 out of 1001 reviews" "
Rating 6 - Okay. 139 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 43 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2024

4/10 Poor

Kyle

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a several Holiday Inns and this was the worst one. Greeting immediately with the parking lot / unloading zone area closed so you had to park across the street. While walking into the hotel it’s not really clear why it’s closed. No construction or anything just conned off. We go to check it, the employee kept speaking with a man off to the side I Spanish who at first you would think was a guest, nope he was someone who worked there and I guess made the food because we were told “if the food sucks, it’s his fault” then continues to speak Spanish to him while checking us in. We get to the room, super muggy and the window does open a little (I get that for safety since we are on a higher floor) but not being able to use the AC since it’s “fall” is nuts. The room is dated. We go for breakfast in the morning, sign says “section closed” yet there is people in the area eating and breakfast still had another hour at this point. We just walked by it since we didn’t have much time to get to what we were doing. I guess we were supposed to be seated but no one was there to do it. Food was ok. This was lower on the per night but I suggest spending the money and staying somewhere else.
Stayed 1 night in Oct 2024

8/10 Good

Jacquie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Room was clean and spacious. Breakfast buffet was disappointing. Selection was good but food was not very warm.
Stayed 1 night in Oct 2024

8/10 Good

OLIVER

Liked: Cleanliness, staff & service, property conditions & facilities
Good no complaints
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Stayed 1 night in Sep 2024

6/10 Okay

Jessica M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking sucks. Rude bar tender. Room smelled. Pool unavailable due to a party. Should be a time limit even for the kids. It should be free breakfast due to the quality. All other staff were nice, rooms were cleaned and decent room prices
Stayed 2 nights in Sep 2024

2/10 Terrible

Anthony

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Thought that breakfast was free, The room was hot even when they brought 2 fans up to the room. Had to park in a parking lot a block away very inconvenient for guests. Do better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laverne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Sep 2024

6/10 Okay

Renee

Travelled with family
Ok
Stayed 1 night in Sep 2024

6/10 Okay

Brent

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. We were in town for a baseball game so we didn’t use the room for more than sleeping, but it was very nice and quiet. I would definitely recommend 10/10!
Stayed 1 night in Sep 2024

6/10 Okay

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities
Our room was so noisy it was as if we were sleeping on the highway. When we stay in Des Moines we will stay elsewhere next time.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Stayed 3 nights in Aug 2024

10/10 Excellent

Ben, Omaha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. I wish breakfast was included. Close to downtown and shuttle to state fairgrounds
Stayed 1 night in Aug 2024

10/10 Excellent

Jerrod

Stayed 1 night in Aug 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Derek

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property needs a total renovation. The room and furniture were nice enough, but the bathroom is outdated. The toilet would run on and off during the night. The AC unit was VERY loud. The parking deck was CLOSED, and the temporary/alternate parking was further from the building. This was very inconvenient. The overall experience felt like a rip off for the price paid.
Stayed 3 nights in Aug 2024

6/10 Okay

K.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that we got - facing the freeway was loud and the air/cond. was loud - not only that the Parking lot was across the street.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great minus the fack that their primary parking spots were not open. Had to use the back lot for parking. Then, we walked through the empty blocked off primary lot to get to the door. The staff were kind and the pool area was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Amenities, property conditions & facilities
Worked well for an overnight stay . And really appreciated the shuttle to the aurport
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was greet! Dront desk staff were very friendly and helpful. Our room was clean and comfortable and we had a great stay. The shuttle service was great as well.
Stayed 1 night in Aug 2024

6/10 Okay

Carrie Coffren

Travelled with family
Liked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Aug 2024