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"Pool spa Lobby rooms "

"We had a wonderful time at the Swissotel! It was a perfect place to relax after a trip to the Galapagos. We had the added bonus of sharing the hotel with the Barcelona Soccer (Football) team. We are thankful for the Concierge service and the hotel driver that helped us get last minute tickets to the Football game. Amazing breakfast buffet as well!!"

"As usual, great and professional staff. Everyone is so friendly and helpful. "

"Beautiful hotel superb staff wonderful accommodations and great location. Staff was extremely attentive, food service was excellent. "

"Nicely redone lobby. Nice room. Good location friendly staff "

"The Casa Gangotena was perfection! The hotel itself is beautiful and the staff was gracious and attentive. We stayed in a very comfortable, large room with a spectacular view of the Plaza de San Francisco. We enjoyed breakfast and a wonderful dinner at the hotel and loved that the menu included local cuisine. Plus, the prices were reasonable - we would have easily paid twice as much at home for a meal of the same caliber. You also shouldn't miss a late afternoon cocktail on the rooftop!"

"Failed to show up for airport transfer to property. We got a taxi that got lost then was unable to climb the mountain due to their road conditions. We had to climb the mountain by foot to attempt to check in but the staff had already left for the evening and failed to respond when we continued to ask for assistance. Our flight arrived at midnight and at 2am my family was still not sure where we would be staying the next 3 days/nights. Taxi driver was awesome and found us a safe place to rest...