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"I booked this stay for my parents for their anniversary. They had nothing but wonderful things to say about their stay except that they wished they had more time and cannot wait to hopefully return one day! "

"restaurant’ food was below average, don’t recommend it . Breakfast was awesome !! . Overall good Hotel . "

"Amenities & staff were excellent, especially Valentina & Fabrizio. Breakfast was fantastic!!!"

"The hotel is very nice and the staff very friendly and helpful. The breakfast could do with a bit more love… The noise does travel very easily between rooms, I could hear my neighbor’s conversations "

"We stayed in the executive room with the jacuzzi bath in the room and it was simply the best, the room was huge, the bed was super comfy and the jacuzzi was absolutely amazing the staff were so very helpful in every way and it was a gorgeous hotel, the shuttle bus was superb to get you into the city centre and back, we would highly recommend this hotel "

"This is a beautiful property in a fantastic location but it is not a 5star experience 1. Parking- not at all clear when I booked that parking was no where near the hotel - I recognize that the hotel is in the “historic district” but so were all the other hotels we stayed at on this trip. One offered to “register your car for your stay” and then offered valet parking while others offered detailed maps to offsite parking / provided entry codes and parking spots/ and free pick up via golf cart or...

"Great stay"

"Amazing 5 night stay. Florence is stunning. Hotel facilities were above and beyond. The Spa is a must during your stay. Would definitely stay again. So centre to local trams, trains and walking distance to all attractions. All staff were attentive toyour needs. Breakfast is lovely, made order eggs. We stayed in a suite with balcony deginatly worth the money. "