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"Contradicting information regarding parking charges. No wake up call when requested via chat. Cumfy beds and clean room though. "

"Perfect place for a quiet relaxing stay"

"Loved the room. Just what we asked for. Accessible friendly. Fruit platter was a very nice touch and yummy. "

"Friendly staff with exceeding expectation of level of service and cleanliness of the room"

"This is a beautifully adapted Tudor Manor House into a first-rate hotel. The hotel itself and the grounds are beautiful to view and the private chapel is an added delight to visit. Staff were helpful and the food was very good both for breakfast and dinner. I was disappointed that I could not get wifi in my bedroom which was a problem as I had work to complete in the evening. I managed well once downstairs in the Tudor Hall. I knew there was no lift but the second floor required four flights...

"Good hotel didn’t like seeing smoking related rubbish lying around outside room windows receptionist on arrival very good"

"Hotel was spotlessly clean some areas looking a little.tired We upgraded to a superior room.but actually the standard room we had 3 weeks ago was much better Room seemed tired and dated with dark heavy furniture, was next to a walk through corridor near a conference room and above an exit door so all you could hear was the door slamming No plug for the bath which housekeeping did sort Could do with investing in some decent pillows so thin and soft no support at all (totally different to the...

"Arrived early but early check in was £15 so we just left the bags with them and went out. Request for a room with a bath was met, which was wonderful. Toilet was seperste to bathroom which was strange but both were clean and the bed comfortable."

"Well catered for, parking was free just register at reception. Room was great, great place to stay and relax👍"

"The hotel had an issue with hot water in our rooms but this was communicated to us before arriving and the staff went above and beyond to make our stay still excellent."

"Excellent hotel. Modern. Staff are fab. Room was excellent and nicely decorated. This hotel is a brilliant base for the NEC. We used it for crufts. NEC is about 24 mins away but really easy to get to. Will definitely use again. "

"Top notch service!"

"Lovely property. Suits our needs, for location. Car parking very high. Premier inn just up the road it is free!"

"Great experience to stay in such an old place. Well maintained."