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"The only comments was on the rooms. I felt to be small somewhat cramped especially the bathroom Did not like the tub found it slippery preferred a simple shower. Also TV only had one operating channel and only one coffee cup. But the lobby pool and grounds were superb, restful."

"It was a great stay. Lovely clean spacious room, great breakfast and outstanding friendly service"

"Very comfortable rooms, excellent service and just a lovely place to stay."

"The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent. "

"It’s quiet and peaceful "

"Was an ok hotel for a night before a flight out. Close to the airport and had a friendly driver to the airport "

"Ubumwe has always been a top choice for my visits to Rwanda"

"The staff are amazing! Everyone goes the extra .mile and thet exceed expectations every time. Our company uses this hotel often and will continue to do so. Value for money and good located."

"I don’t even know where to begin to describe how amazing my experience at Sambora was. The service was unlike anything I’ve ever seen: so much care, attention to detail, and a truly personal touch. Every single staff member was kind, helpful, and always ready to assist with a smile. The room and facilities were perfect, and they handled every detail of our gorilla trek, making sure we felt completely prepared. When my partner got sick, they went above and beyond to take care of him, and I’ll...

"Hotel staff was amazing. They made my stay extraordinary. They really seemed to care about their customers. Food was outstanding. The location was very good. If I ever return I would definitely stay here again."

"I enjoyed my stay; the staff was very welcoming."

"Amazing apartment good views good room comfortable accommodation, shower has high pressure hot and cold water overall i will stay here again."

"It's a nice place to stay. The only problem is the room is only for one person, for couple you have to add more money. "