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"Best customer service"

"Sinalei Reef Resort & Spa is an amazing stay. Great hospitality, beautiful location and scenery, and the Superior Ocean View Villa is a sanctuary. “Fia-Fia” show night every Wednesday is where you are treated to delicious Samoan cuisine and buffet, as well as traditional Fa’a Samoa culture, dance and song, including the exciting “Siva Afi” fire knife dance. Unfortunately, we missed the BBQ buffet held every Saturday night, but are so grateful to Sinalei for making our wedding anniversary a...

"Great, friendly staff and island night show. Fabulous hosts, gorgeous gardens and a breezy outdoor bar/cocktail area for dining and drinks. Manaia!!"

"Sehr freundliches Pesonal incl der Eigentümer. Wir waren vom 22.3. Bis 29.3.2025, also in der Regenzeit dort. Wir hatten viel Glück mit dem Wetter, nur ein regenteicher Tag, sonst überwiegend Sonnenschein. Die Lagune war saisonbedingt trüb vom Regen und Wind der Vorwoche. Es war wahnsinnig schwül, doch bei Wind erträglich. Ausserordentliches Lob gilt der Küche!!! Wir haben in 7 Tagen täglich das Abendessen gewechselt und waren mit jedem Dinner überaus zufrieden. Es hat alles sehr gut geschmeckt....

"We absolutely adored it. It's a beautiful resort with great facilities. The breakfast was tasty and with options. The staff was definitely the highlight; all of them were kind and friendly. We loved our stay at Le Uaina and definitely would repeat it."

"es war eine kurze nacht, daher nicht viel erfahrung. das zimmer war interessant. der checkin lief entsprechend meiner ankunftszeit um 2:00früh sehr gut, das frühstück war sehr gut"

"We stayed in Fale Lina, one of the over the water fales. Surrounded by crystal clear aqua-blue water we spent hours on our large patio watching ocean ripples for sea turtles. (Which we saw often!) Each morning I’d grab my mask and fins and snorkel out to the nearby reef for a closer look at the abundance of sea life. It was like a dream to be in this tropical paradise immersed with these beautiful creatures in their natural habitat. Coconuts’ beaches are pristine, ample and clean. The entire...

"Excellent service. Exactly what I wanted - god dining, quiet, close to town."

"Fabulous location. Would have liked our own bathroom but the shared one worked OK. Great that breakfast and dinner included and nice food with generous helpings - just no choice what you get. Staff are lovely and very helpful. A fab place for those with a modest budget wanting a great experience and top location"

"All good "

"nice pace to stay."

"A lot of potential and room for improvement. When staying with my partner and son the road is very bumpy and it’s a long drive from the main road so have a car handy. The staff need training in customer service as well. When we ordered dinner there were things on the menu that weren’t available and they charge $12 for 1L of water. The pool wasn’t cleaned. There were plumbing issues as well as from out bathroom to outside hallway smelt like sewage and waste. Breakfast said it started at 7 however...

"Loved it here great staff would stay here again Joe.,. visited from the states via Pago and Apia…"

"Didn't like the rough driveway into the property"