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"Hotel was located within walking distance to Dali Ancient Town. There are street food stores lined up on the streets after a night out exploring the nice bars in the Ancient Town. View from room is great, room is spacious too."

"Exceeded my expectation, 5 star service. Front desk manager Kitty Zhang and her team member Evelyn Wang made my stay perfect. the complimentary suite upgrade, the diverse breakfast, comfort swimming pool. everything is perfect and up to IGH's highest standard. I will definitely go back again. "

"Grand Hyatt has a distinctive design to its architecture. Service from Suzanna was excellent. However, when we booked the guestroom, we used the AI Chat to enquire about a rollaway bed and was informed that it’d be inclusive in the room rate. It was not!! When we brought this up, front desk disclaimed it without even checking. Such miscommunications would not have happened if we were talking to a human and not a chatbot. It wasn’t a good experience. I think Hotels.com should take responsibility for such miscommunications. I have thoughts of not booking via Hotels.com once I’ve made full use of my rewards points. "

"the staff for my check in was excellent"

"Nice place to be, convienient."

"La Maison offers a warm, homelike retreat with cozy, thoughtfully decorated rooms. Each room has plush bedding, new Dyson appliances, and personal touches like fresh fruit and a relaxing bath tub. Some rooms even feature a fireplace, adding an extra touch of warmth. The staff is attentive and welcoming, always ready to assist with anything from local tips to extra comforts. Mornings begin with a delicious breakfast of homemade pastries, noodles, vegetables, fresh fruit and more, creating a family-style start to the day. The inviting common area, with overstuffed couches and hot tea tables, is perfect for relaxing. La Maison feels like home away from home."