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Doublegem Beach Resort and Hotel

3.0 star property
Ocean-view resort with a bar/lounge, near El Nido Public Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Doublegem Beach Resort and Hotel

Outdoor pool, open 6 AM to 9 PM, pool loungers
Gardenview Dormitory | Beach/ocean view
Aerial view
Beach/ocean view
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is ฿2,680
฿3,002 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Standard Room Twin

Standard Room Twin | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Standard Room Twin

Highlights

Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Sofa bed - king
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Oceanview Family Room 2 Queen & 1 Single Bed

Oceanview Family Room 2 Queen & 1 Single Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Family Room 2 Queen & 1 Single Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Egyptian cotton bed sheets
Sofa bed - king
Blackout curtains
Down duvet
  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Standard Room Queen

Standard Room Queen | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Standard Room Queen

Highlights

Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Sofa bed - king
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room King

Standard Room King | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Standard Room King

Highlights

Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Sofa bed - king
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanview Casita Deluxe

Oceanview Casita Deluxe | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Casita Deluxe

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Renovated in 2017
Egyptian cotton bed sheets
Sofa bed
Blackout curtains
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanview Family Room 2 Queen & 2 Single Beds

Oceanview Family Room 2 Queen & 2 Single Beds | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Family Room 2 Queen & 2 Single Beds

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Renovated in 2017
Egyptian cotton bed sheets
Sofa bed
  • 59 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Oceanview Premiere King Plus

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Premiere King Plus

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Sofa bed - king
  • 28.00 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Forest Bldg. - Triple Beds

Forest Bldg. - Triple Beds | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Forest Bldg. - Triple Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Egyptian cotton bed sheets
Sofa bed
Blackout curtains
Down duvet
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Forest Bldg - Family Room

Forest Bldg - Family Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Forest Bldg - Family Room

Highlights

Separate sitting area
Air conditioning
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Sofa bed - king
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Gardenview Dormitory

Gardenview Dormitory | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Gardenview Dormitory

Highlights

Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Sofa bed - king
Blackout curtains
  • 75 sq m
  • Beach view
  • Sleeps 9
  • 3 Queen Beds and 3 Single Beds

View all photos for Oceanview Premiere Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Premiere Queen Bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Sofa bed - king
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Oceanview Vip King

Oceanview Vip King | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Vip King

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Sofa bed - king
  • 37 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanview Premiere 2 Single Beds

Oceanview Premiere 2 Single Beds | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Premiere 2 Single Beds

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Oceanview Premiere King

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Premiere King

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Egyptian cotton bed sheets
Sofa bed
Blackout curtains
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premier Room, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Smart TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Blackout curtains
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanview Premiere Twin

Oceanview Premiere Twin | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Premiere Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Egyptian cotton bed sheets
Sofa bed
Blackout curtains
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Oceanview Family Room 1 Queen and 2 Single Beds

Oceanview Family Room 1 Queen and 2 Single Beds | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Family Room 1 Queen and 2 Single Beds

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Sofa bed - king
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Forest Bldg. - Triple Sharing

Forest Bldg. - Triple Sharing | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Forest Bldg. - Triple Sharing

Highlights

Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Sofa bed - king
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Oceanview Casita Premiere

Oceanview Casita Premiere | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Casita Premiere

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Egyptian cotton bed sheets
Sofa bed
Blackout curtains
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanview Premiere Triple

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Premiere Triple

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Egyptian cotton bed sheets
Sofa bed
Blackout curtains
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Oceanview Premiere King Pool Access

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Premiere King Pool Access

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Sofa bed - king
  • 28.00 sq m
  • Sea view
  • Sleeps 2
  • 1 King Sofa Bed

View all photos for Oceanview Large Family Premiere

Oceanview Large Family Premiere | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Oceanview Large Family Premiere

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Sofa bed - king
  • 52 sq m
  • Ocean view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Villa, 2 Queen Beds, Non Smoking, Private Bathroom

Family Villa, 2 Queen Beds, Non Smoking, Private Bathroom | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Family Villa, 2 Queen Beds, Non Smoking, Private Bathroom

Highlights

Garden
Separate sitting area
Air conditioning
Smart TV
Egyptian cotton bed sheets
Sofa bed - king
Blackout curtains
Down duvet
  • 42 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
El Nido Beach Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
7.2 out of 10, Good, (331)
The price is ฿1,654
฿2,018 total
includes taxes & fees
3 Dec - 4 Dec
El Nido Beach Hotel
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About the area

Map
Brgy. Corong-Corong, El Nido, Palawan, 5313

What's nearby

  • Corong Corong Beach - 17 min walk - 1.5 km
  • El Nido Public Market - 18 min walk - 1.5 km
  • Bacuit Bay - 3 min drive - 2.9 km
  • El Nido Main Beach - 9 min drive - 2.7 km
  • Seven Commando Beach - 12 min drive - 3.2 km

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Bella Vita El Nido - ‬9 min walk
  • ‪Ver de El Nido - ‬2 min drive
  • ‪Bulalo Plaza - ‬2 min drive
  • ‪Kopi & Bake - ‬2 min drive

About this property

Doublegem Beach Resort and Hotel

Resort near El Nido Public Market
Located close to Parish of St Francis of Assisi and Seven Commando Beach, Doublegem Beach Resort and Hotel provides a terrace, a garden and a bar. With a white sand beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. The on-site local cuisine restaurant, Amazing Sunset Bar&Resto, offers breakfast, brunch, lunch, dinner and ocean views. Enjoy on-site activities, such as motor boating, beach volleyball and basketball. Guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool with sunloungers
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and beach towels
  • Wedding services, a front desk safe and concierge services
  • A computer station, a 24-hour front desk and a porter/bellboy
Room features
All 80 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as separate sitting areas and safes.
Extra amenities include:
  • Egyptian cotton sheets and down duvets
  • Bidets and free toiletries
  • 32-inch Smart TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, separate sitting areas and electric kettles

Languages

English, Filipino

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 7 PM on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: PHP 350 for adults and PHP 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Amazing Sunset Bar&Resto

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 3 floors
  • 6 buildings
  • Built in 2013
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels

More

  • Air conditioning
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately PHP 350 for adults and from PHP 350 for children
  • Airport shuttle fee: PHP 700 per person (one-way)
  • Airport shuttle fee per child: PHP 700 (one-way), (up to 6 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: This property’s Forest Family Room & Forest Triple-Sharing Rooms are located across the road from the beach, pool, restaurant and bar.
Property Registration Number 17148005

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Doublegem Beach Resort El Nido
Doublegem Beach El Nido
Doublegem Beach
Doublegem Beach Resort El Nido Palawan Island
Doublegem Beach Resort Hotel El Nido
Doublegem Beach Resort Hotel
Doublegem Beach Resort
Doublegem Beach And El Nido
Doublegem Beach Resort and Hotel Resort
Doublegem Beach Resort and Hotel El Nido
Doublegem Beach Resort and Hotel Resort El Nido

Frequently asked questions

Does Doublegem Beach Resort and Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM to 9 PM.

How much does it cost to stay at Doublegem Beach Resort and Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Doublegem Beach Resort and Hotel on 7 Dec 2024 start from ฿2,680.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Doublegem Beach Resort and Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Doublegem Beach Resort and Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Doublegem Beach Resort and Hotel?

Checkout is at noon.

Does Doublegem Beach Resort and Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-7 PM on request. A fee of PHP 700 per person applies.

Where is Doublegem Beach Resort and Hotel located?

Nestled on the beach, this El Nido resort is within 2 mi (3 km) of El Nido Public Market, Parish of St Francis of Assisi and El Nido Main Beach. Bacuit Bay and El Nido Dock are also within 3 mi (5 km).

Doublegem Beach Resort and Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 44 out of 189 reviews" "
Rating 8 - Good. 47 out of 189 reviews" "
Rating 6 - Okay. 50 out of 189 reviews" "
Rating 4 - Poor. 30 out of 189 reviews" "
Rating 2 - Terrible. 18 out of 189 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property and friendly staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was very friendly and accommodateing
Stayed 1 night in Sep 2024

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Douglas

Travelled with group
Liked: Amenities
Magnificent views. Lovely staff. Under no circumstances book a street side room. Very noisy and ultra small. Beware you need to shower at night. Cold water in the mornings. Breakfast adequate. Restaurant ,shocking. Evening Margaritas fantastic for the price .Staff very friendly. Be aware u cannot book to your room. Cash only If we were to return would book ocean side room with the great views Great pool.
Stayed 8 nights in Mar 2024

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service, the view and the hotel are all amazing. The food needs to be improved a little. And the computer system has to be established.
Stayed 3 nights in Jan 2024

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Jannette

Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Karlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended our stay for another 3 days !!
The people were over the top! Super friendly and very helping! The pool is amazing, beds comfy and the view amazing! We have a king bed balcony view. That is the best beach as well. The breakfast isn’t the best but can make it work…..GREAT sunset!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ups and downs of DoubleGem
An amazing place that's right on the ocean. The staff is super friendly and remembers everything about you and your preferences. It truly goes above and beyond with service and food. The views are spectacular, especially the sunsets. Their breakfast only included 2 people and charged an additional 500php per person. So that was a little pricey considering the breakfast costs in other places close by. They also charged for shuttle service back to Puerto Princessa where some hotels we found out offer shuttle service included with stay.
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Mediocre Stay
We like the restaurant view and the pool. But everything else is disappointing. The room is dark, small and outdated. The breakfast was not good and there were flies everywhere. Make sure you get an ocean view room otherwise it is not worth staying here.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was dirty and smelled like mildew and pee for the price it was bad choice and the beach front is not really a beach
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked this property in advance. We traveled all the way from San Francisco, California first to Taipei. When we landed, we were told that the Manila airport and El Nido was closed due to a volcano explosion. We contacted this hotel to ask for a refund or credit and instead of working with us, they completely robbed us of our hard earned $622.00. They wouldn’t accommodate us whatsoever. I would not recommended this place to anybody because you people are totally disrespectful and completely dishonest.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, good pool, nice view but no possibility to swim in the sea. Poor breakfast and not clean enough
Stayed 4 nights in Dec 2019

8/10 Good

Bav

Liked: Cleanliness, staff & service, amenities
Hotel is a bit worn but has the essentials. Hot water, AC, and a safe. Best part of the hotel is view from the pool. Be careful when booking any trips. I booked tour A for which the main attraction is the big lagoon. Unfortunately I was only told when on the boat that we would instead be going to the small lagoon as the tour company didn't secure a slot.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower has poor pressure. Bathroom needs more light at mirror above sink. I would suggest for hotel to have a gift shop.
Stayed 4 nights in Jan 2020

8/10 Good

Bav

Liked: Cleanliness, staff & service
Excellent location for sunsets on Corong Corong beach. Not far from El Nido town as well.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with really friendly staff! Would totally stay there again when I return to El Nido!
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good location & nice views
Good location just by the ocean. Only a few minutes to town with a tricycle. Nice views from the pool. Friendly staff. Booked a room with balcony and ocean view - Not what we got. After a long discussion with the management we stayed in the correct room only 3 out of 5 nights.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location with awesome view from pool. Nice beach restaurant and bar next door.
Stayed 3 nights in Nov 2019

8/10 Good

Barbi, Carroll IA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast and super close to town and island tours. Was there off season so it was slow, but would recommend to others!
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia is partly liable for this bad review since according to them, features of this hotel comes with the following: 1. 24/7 Room Service 2. Massage on-site 3. Spa I spent a huge amount of money booking my stay here due to the amenities mentioned above. But when we arrived at the hotel, none of these exist. I was ok with it by sending a masseuse to our room, but staff said that this is not allowed. I asked them if we can bring food inside our unit since there’s no room service, — also not allowed. We upgraded to a cottage because our room is sooo small so I paid up front for two nights, but the night shift staff continued to harass me for payment. The disappointment continues when found our cottage is infested with ants. We also notice a sign in front of the hotel that they recently failed to comply with their water/sewer system — Which makes total sense because my daughter got sick in our 2nd day for drinking their ice. She was puking and had diarrhea for 4 days. This hotel is also away from the nearest town so you will need to ride a tricycle just to buy meds and necessities. The breakfast lady is also rude asking for an extra payment of 500 pesos for my daughter before meal (we are 3, and only 2 people are free) The worst is when my friends arrived around 10AM from the airport, we asked to be served but this lady said ‘we are closed because we are eating right now’ ((staff of 8 people eating in a huge table) DON’T BOOK THIS HOTEL! THERE ARE BETTER ONES!
Stayed 2 nights in Jul 2019

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019