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Imperial Heights Hotel, Entebbe

4.0 star property
Family-friendly hotel with full-service spa and free valet parking

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Imperial Heights Hotel, Entebbe

Property entrance
Front of property – evening/night
Standard Room | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Fitness facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
The price is ฿2,917
Price available on 2/11/2024
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Club Room

Club Room | Private kitchen | Fridge, coffee/tea maker, electric kettle

Club Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
10 bedrooms
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Suite

Business Suite | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe

Business Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe

Executive Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Plot 13, Church Road, Entebbe, 4352000

What's nearby

  • Imperial Shopping Mall - 12 min walk
  • Ugandan Wildlife Education Centre - 14 min walk
  • Sesse Islands - 2 min drive
  • Entebbe Botanical Garden - 2 min drive
  • Victoria Mall - 6 min drive

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 10 min drive

Restaurants

  • ‪Crane Cafeteria - ‬8 min drive
  • ‪Café Javas - ‬6 min drive
  • ‪KFC - ‬5 min drive
  • ‪4 Points Bar and Restaurant - ‬11 min walk
  • ‪S&S Bar & Restaurant - ‬11 min drive

About this property

Imperial Heights Hotel, Entebbe

Upscale family-friendly hotel in the business district
At Imperial Heights Hotel, Entebbe, you can look forward to a rooftop terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Bridge Bar and Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a 24-hour front desk
  • Barbecues, luggage storage and concierge services
Room features
All guest rooms at Imperial Heights Hotel, Entebbe boast comforts, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Children's slippers, childcare services and free infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, electric kettles and daily housekeeping

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bridge Bar and Restaurant

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lake Heights Hotel Entebbe
Lake Height Entebbe BON Hotels Hotel
Lake Heights Entebbe
Lake Heights Hotel
Lake Height BON Hotels Hotel
Lake Height Entebbe BON Hotels
Lake Height BON Hotels
Lake Heights Entebbe BON Hotels Hotel
Lake Heights BON Hotels Hotel
Lake Heights Entebbe BON Hotels
Lake Heights BON Hotels
Lake Heights Entebbe by BON Hotels
Lake Height Entebbe by BON Hotels
Lake Heights Hotel Entebbe
Imperial Heights Hotel Entebbe
Imperial Heights Hotel, Entebbe Hotel
Imperial Heights Hotel, Entebbe Entebbe
Imperial Heights Hotel, Entebbe Hotel Entebbe

Frequently asked questions

Does Imperial Heights Hotel, Entebbe have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Imperial Heights Hotel, Entebbe?

As of 1 Nov 2024, prices found for a 1-night stay for 2 adults at Imperial Heights Hotel, Entebbe on 2 Nov 2024 start from ฿2,916.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Imperial Heights Hotel, Entebbe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial Heights Hotel, Entebbe?

Self-parking and valet parking are free at this property.

What time is check-in at Imperial Heights Hotel, Entebbe?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Imperial Heights Hotel, Entebbe?

Checkout is at 11 AM.

Does Imperial Heights Hotel, Entebbe provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per person applies.

Where is Imperial Heights Hotel, Entebbe located?

This family-friendly Entebbe hotel is located near the airport, within a 15-minute walk of Entebbe Golf Club and Imperial Shopping Mall. Lake Victoria and Entebbe Botanical Garden are also within 1 mile (2 km).

Imperial Heights Hotel, Entebbe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 78 reviews" "
Rating 8 - Good. 29 out of 78 reviews" "
Rating 6 - Okay. 11 out of 78 reviews" "
Rating 4 - Poor. 4 out of 78 reviews" "
Rating 2 - Terrible. 6 out of 78 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent/polite friendly staff, who are happy to help with everything and goes above and beyond to make sure you have a very happy stay. I will highly recommend this establishment for any one travelling through Entebbe. Also only just 10mins drive to airport and 5minutes walk to shopping mall.
Stayed 2 nights in Oct 2024

8/10 Good

FARUK, ISTANBUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, helpful and professional. The gym needs major improvement
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
The grounds were nice with trees and vegetation. The place needs a renovation. The carpets need cleaning or better yet put tiles. The pool needs cleaning. The gym is defunct. The staff was nice.
Stayed 7 nights in Jul 2024

8/10 Good

B.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Loretta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower . This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel Liling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
Stayed 2 nights in Sep 2023

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

UMAR

Travelled with partner
Liked: Cleanliness, staff & service
My card was overcharged
Stayed 1 night in Apr 2022

8/10 Good

B C

Liked: Staff & service
Stayed 2 nights in Apr 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Nov 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Stayed 1 night in Nov 2021

6/10 Okay

Tiong

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Stayed 4 nights in Oct 2021

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
Stayed 3 nights in Sep 2021

8/10 Good

suzanne n

Business traveller
Liked: Staff & service, property conditions & facilities
Liked staff availability, friendliness and professionalism
Stayed 1 night in Aug 2021

4/10 Poor

Carlton

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional.
Stayed 3 nights in Mar 2021

8/10 Good

Angela

Stayed 3 nights in Jan 2021

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do it again.
I would recommend. Good size rooms, plenty of food for breakfast and easy to get around. The staff were very helpful. The airport shuttle was very convenient. Appreciated .
Stayed 7 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
I found the mattress to be comfy and the sheets were clean and not too old
Stayed 1 night in Feb 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Heights Hotel Entebbe
Have stayed there several times. Wonderful staff of people that I have gotten to know. Front desk is also very nice. Close to the airport.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

It’s a basic standard hotel, it was okay for a night stay.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very cooperative and friendly. They were the best part of our stay. They made everything so easy and accessible.
Stayed 3 nights in Jan 2019

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Quick Review of Lake Heights
Stayed one night prior to departure from airport. Nice rooms. We were on third floor - no lift. Pool area ok but quite small and had a kids party going on so it much chance of relaxation outside. Booked shuttle to airport at 2.45am. Confirmed this with reception before going to bed and then had to wait until 3.15. Didn’t eat in hotel.
Stayed 1 night in Feb 2019