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"Very near to train station (but not loud, train is end of the line so not passing through traffic). Staff were very friendly and spoke English. Easy walk to old town area and great views. Bus to the castles picks up right across the street by the train station. Room was spacious and clean. Room stayed comfortably warm in the winter. "

"This was a truly welcoming, homely and professional hotel. We arrived early and they smiled and let us have our room with a warm welcome. Despite it being over new year and very busy around the castle they gave us a room with a birdseye view of the castle and also the beautiful horse pulled carriages some people use to get to the castle. I had been unable to get tickets to visit neuschwanstein castle before hand but they were able to get us some for the following morning and said their staff queue early for hotels patrons to get first choice on tickets. Breakfast and dinner were lovely too. The staff seemed happy and proud to be working here - as they should be. Really would recommend this lovely hotel "