Hoi An Packages (Flight + Hotel)

The property itself lies on a priceless and beautiful view in Da Nang. The rooms are spacious and the patios are beautiful to oversee the property and the ocean. Unfortunately, the management runs the resort with Little staff. I know the employees are busy and working hard, but for the size Property it is they just don’t have enough staff.. I believe they have over 500 rooms, and only for cleaning ladies to clean the entire resort, just not good. The front desk is horrible. They don’t even treat you unless you walk up to them hiding behind the front desk. On my departure, no one made even an effort to carry my luggage to the vehicle. The breakfast buffet was good for the first two days, but when you stayed there 21 days it gets old because it’s always the same thing. Towards the end, I even noticed that some of the food that I did pick up wasn’t even fresh and that includes the meat. The chances are I will never stay at this resort again and it is unfortunate because it has so much potential. The best thing that could happen to this resort is that it’s been sold to new owners and management so they can maybe make the oasis out of this resort that it probably could be

The stay we've had has been top level (9 nights) From us arriving to the day we left the staff have been absolutely brilliant, very attentive and ultra friendly. we stayed in a junior suite city which was very clean and spacious with a great view over the city, the bathroom facilities were great with a powerful shower and a deep bath. The bed was perfect for me and the mrs (medium/firm). Breakfast provided more than enough options for even the pickiest of people, ranging from a hot to cold selection of traditional world breakfasts offerings and even included rices,noodles and curries, there was plenty of pastries and fruits on offer too, along with a great selection of hot and cold drinks, (the Vietnamese coffee was my favourite). Location wise it's near on perfect, literally a stones throw from the beach and just a short walk to the 24/7 shop and local restaurants and just a couple of thousand dong for a grab/taxi to the busier parts of danang. All in all this 5 star review I've written and those before mine all stand true, not a single regret from us at all and if we were to return to danang I certainly wouldn't hesitate to stay here again.

Two couples traveling together, what an amazing experience. From Nanci’s greeting to the breakfast, and door teams - the staff was outstanding.

The property was in a great location on the river, and has easy walking access to all the best spots in Hoi An. The rooms were a bit dark but the hotel staff were happy to assist by providing extra lamps for the room. Breakfast was ok, not fabulous, and the service at the Japanese restaurant in house was terrible. The hotel staff were generally very helpful. The rooftop bar is cool too!

I love the Grand Tourane. We stayed here last year as well. It has an amazing breakfast, staff are great, the swimming pool is amazing! We would have stayed longer but it was booked. Highly recommend, we will be back!