Horseshoe Beach

Check in was terrible resulting in having to attend a formal meeting in casual attire and then missing a second meeting. Other than that, the hotel is nicer than the pictures online. Rooms are large and comfortable. Room service was quick and efficient. Overall a mixed experience. Not interested in a standard "we apologise and will do better next time response".

The service and staff are top notch to ensure you have an exceptional stay and experience. Very personable and an accommodating. The room and amenities were amazing with incredible views, and definitely worth the extra with access to the lounge 32. Lorenzo and staff very attentive. My cruise had a delayed embarkation and they accommodated a late check out and allowed me to stay in lounge until 4pm, and offered to walk part way to cruise terminal to assist with my bags!! As a solo traveler it can be a little awkward or anxiety provoking but they were so warm and welcoming. I will definitely be back!!!

This place is amazing with a gorgeous view of the harbor!! I would definitely recommend !!!