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"Nice, clean and easy."

"The hotel is perfectly located. Close to the beach restaurants and the entertainment center. Staff is knowledgeable friendly and helpful. I have enjoyed my stay and will always come back there"

"Excellent hotel with awesome pool area and breakfast buffet. We are definitely coming back! "

"This is not a hotel but should be classified as a hostel. Room was dirty and stinking, walls and ceiling fall apart, bed sheet and towels have stains. Bathroom dirty and mouldy. Reception staff quite helpful.The one good thing about this place is close to train station."

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"Breakfast was excelled. Great variety. Always found loungers at pool. Would have been nice to be able to have lounger on the beach in the afternoon. No sun left at the pool."

"Pool was nice, lovely views from the 15th floor, nice bed"

"We stayed in one of the villas with a private pool. Big, comfy bed, good water pressure from the showers, jasmine scented soaps / shampoos were very nice. The outdoor tub was excellent and filled very quickly (less than 5 minutes). Very relaxing atmosphere and they did a great job separating all the pool areas to make it feel like a smaller hotel, despite it being a big resort. Garden areas were beautiful and well maintained. If you're staying in the villas around NYE, be prepared for some noise as the villas numbered in the 400's and 500's back onto the public beach where revellers will be lighting fireworks until early hours - not recommended for light sleepers - but it is New Years after all so celebrations are to be expected. No issues with noise from Jan 2nd. Good food options for Vegans and vegetarians."

"Really wonderful property. Excellent breakfast. Wonderful beach, pool and grounds. Immaculately kept. However it was the worst ‘club’ experience I have had. The regency club was oversubscribed. The staff at points were overwhelmed and service was then poor. I also suspect there were quests who weren’t even meant to be there as you were never asked for a room number. Early evening there were no seats and the dress code wasn’t enforced. No exclusivity at all. Hyatt although a branded hotel still maintains a Thai style and identity. Really handy for Cicada and Tamarind markets. We did have a great stay just disappointed with regency club. "