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Fairmont Orchid

4.5 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Fairmont Orchid

Outdoor pool, pool cabanas (surcharge), pool umbrellas
View from room
4 restaurants, lunch, dinner served; international cuisine
Room, 2 Queen Beds, Non Smoking, Garden View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
The current price is ฿18,426
฿23,635 total
includes taxes & fees
18 Apr - 19 Apr

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (Newly Renovated)

Room, 1 King Bed, Non Smoking, Oceanfront (Newly Renovated) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Oceanfront (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 49.6 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 98 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Oceanfront (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Oceanfront (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking, Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, Multiple Beds, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 49.6 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 49.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 Queen Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 Queen Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Newly Renovated)

Room, 1 King Bed, Non Smoking, Garden View (Newly Renovated) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bath and shower
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Newly Renovated)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Newly Renovated)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
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About the area

Map
1 N Kaniku Drive Kohala, Kamuela, HI, 96743

What's nearby

  • Mauna Lani Resort Golf Course - 6 min drive - 2.2 km
  • Mauna Lani Beach - 9 min drive - 4.3 km
  • Waikoloa Beach Golf Course - 14 min drive - 8.3 km
  • Anaehoomalu Beach - 16 min drive - 10.1 km
  • Hāpuna Beach State Recreation Area - 18 min drive - 12.4 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 36 min drive

Restaurants

  • ‪Kona Tap Room - ‬16 min drive
  • ‪Starbucks - ‬13 min drive
  • ‪Island Vintage Coffee - ‬13 min drive
  • ‪A-Bay's Island Grill - ‬14 min drive
  • ‪Waikoloa Coffee Company - ‬17 min drive

About this property

Fairmont Orchid

Luxury eco-certified resort near Mauna Lani Resort Golf Course
Consider a stay at Fairmont Orchid and take advantage of a golf course, a beach bar and a terrace. This resort is a great place to bask in the sun with a private beach, beachfront dining and beach cabanas. Treat yourself to a massage, a body scrub or a body treatment at Spa Without Walls, the on-site spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare and international cuisine. The health club offers yoga classes and Pilates classes; other things to do include scuba diving, beach volleyball and rowing/canoeing. In addition to designer shops on-site and a coffee shop/cafe, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Additional perks include:
  • An outdoor pool with cabanas, sunloungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and 10 outdoor tennis courts
  • Valet parking (surcharge), an electric car charging station and express check-out
  • A reception hall, tennis lessons on-site and concierge services
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 540 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate baths/showers
  • 55-inch LCD TVs with premium channels
  • Lanais, wardrobes/cupboards and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Spanish

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The price is ฿20,104
฿24,956 total
includes taxes & fees
19 Apr - 20 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 50 for adults and USD 25 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Binchotan: Bar & Grill
  • Browns Beach House
  • Hale Kai Restaurant
  • Luana Louge
  • The Orchid Court

Things to do

  • 10 outdoor tennis courts
  • 18-hole golf course
  • 24-hour gym
  • Beach volleyball
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Paddleboard
  • Pilates classes
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Yoga classes

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per pet, per night, plus a deposit of USD 75 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 75.0 per night.
Free cots are available on request at the property

Payment types at the property

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.62 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 50 for adults and from USD 25 for children
  • Self-parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 75 per day
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-052-830-4128-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Hawaii
Fairmont Orchid
Fairmont Orchid Hawaii Resort Kamuela
Fairmont Orchid Hotel
Fairmont Orchid Hotel Hawaii
Hawaii Fairmont
Hawaii Orchid Fairmont
Orchid Fairmont
Orchid Fairmont Hawaii
Orchid Hawaii Fairmont
Fairmont Orchid Hawaii Hotel
Fairmont Orchid Hawaii Kamuela
The Fairmont Orchid Hawaii
Fairmont Orchid Resort Kamuela
Fairmont Orchid Kamuela
Fairmont Orchid Resort
Fairmont Orchid Kamuela
Fairmont Orchid Resort Kamuela

Frequently asked questions

Does Fairmont Orchid have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Fairmont Orchid?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Fairmont Orchid on 18 Apr 2025 start from ฿18,425.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Orchid pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 75 per day and a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much is parking at Fairmont Orchid?

Self-parking is available for USD 38 per day. Valet parking is available for USD 45 per day.

What time is check-in at Fairmont Orchid?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Fairmont Orchid?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Fairmont Orchid located?

Located in Kamuela, this beachfront resort is in the historical district and within 1 mi (2 km) of Great 4-D Movie Ride and Mauna Lani Resort Golf Course. Francis H.I'i Brown North Golf Course and Mauna Lani Historic Park are also within 1 mile (2 km).

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Fairmont Orchid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John Paul

Amazing place to stay, highly recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Farinaz

Walking distance from the supermarket Clean and quiet Great service Great food with variety Private beach area was our favourite
Stayed 5 nights in Mar 2025

10/10 Excellent

Kimberly

The resort is gorgeous. Beautful rooms
Stayed 4 nights in Feb 2025

10/10 Excellent

karsten

Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Leah

We love to stay here!
Stayed 5 nights in Feb 2025

10/10 Excellent

KC

Hot hot tub! Great staff. Perfect pool temperature.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Beautiful property with excellent surroundings
Stayed 1 night in Mar 2025

10/10 Excellent

Jenna

Beautiful hotel and beach, loved our room, good location. Would come back!
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

quiet grounds and friendly staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Carol

Recommend a shuttle from airport. Recommend not so soft pillows. Loved everything , waterfalls, gardens, spa, staff, ocean beach
Stayed 7 nights in Feb 2025

10/10 Excellent

Romeo

Very nice place and staffs
Stayed 1 night in Dec 2024

10/10 Excellent

thomas R

Fairmont Gold 6th floor staff was out of this world!! Samuel was outstanding and should be employee of the year!!
Stayed 9 nights in Feb 2025

10/10 Excellent

Mark

We had a wonderful time at the Fairmont Orchid. Then when our flight home was cancelled for 2 days the staff bent over backwards to accommodate us for the additional 2 nights that we hadn’t reserved. A
Stayed 4 nights in Feb 2025

10/10 Excellent

Joy Molina

Very nice staffs and place
Stayed 2 nights in Dec 2024

10/10 Excellent

Lonna

This is a stunning resort!! Everything is immaculate and beautiful, and the staff bends over backwards to help in any way they can. Only two downsides: Food is very expensive, even at the “low priced” deli, and getting from our room to the lobby, entrance and parking lot required taking two elevators and a lot of walking. It was great exercise but took a lot of extra time.
Stayed 6 nights in Feb 2025

10/10 Excellent

Karen N.

The staff is so friendly and kind. I have not yet explored the whole resort but what I have visited so far is great. The restaurant that does not require reservations has very healthy and delicious menu choices.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Great place to stay on a gorgeous stretch of beach. Spacious rooms, welcoming staff and a lovely pool.
Stayed 7 nights in Nov 2024

6/10 Okay

Madhu

Liked: Staff & service
For how expensive this resort is, they should offer better service and keep the hotel in better shape. The rooms are a bit run down. The housekeeping staff for our room was rude and did not replace things in the bathrooms such as towels, soap, etc when used. We were always short towels. The service was very slow for dining and housekeeping. The grounds are beautiful and Brown's Beach House serves wonderful food. Overall, a bit disappointing, not quite the experience I was hoping for. I would opt for a different hotel next time.
Stayed 7 nights in Apr 2025

10/10 Excellent

Isaac Angel

Awesome place!
Stayed 7 nights in Jul 2024

10/10 Excellent

mary lynn

Very nice surroundings with beautiful views. Whales jumping and snorkeling with the fish and turtles. Loved the walks along the coast and relaxing by the beach. Bathroom tiles very slippery and need updating.
Stayed 2 nights in Feb 2025

10/10 Excellent

julie a

Our room was a bit worn for the money we spent. But, the view was absolutely beautiful so we looked past that. Food was delicious, but pricy. Watched whales every morning from our balcony!!!
Stayed 7 nights in Feb 2025

4/10 Poor

Steve

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Fairmont used to be very high quality 4 star Now it’s just an expensive room
Stayed 7 nights in Feb 2025

8/10 Good

Verified traveller

Lovely stay
Was good. Super busy with the holiday. Staff great. Food good.
Stayed 3 nights in Dec 2024

4/10 Poor

Karen

This resort holds events and those people take over the restaurants, the pool, the bars, the grounds, etc and it becomes a drunk, loud free for all. Very unenjoyable last few days here. You have to reserve restaurants days in advance and they are mediocre at best. Very overpriced for what you get but the staff are great and deserve a great review.
Stayed 10 nights in Feb 2025

10/10 Excellent

Lynn

We loved the ocean view room — it was large with a comfortable bed with hypoallergenic bedding options, and it had lots of storage room for clothing — 2 closets and 4 large drawers. I have stayed in several luxury hotels/ resorts in the past and the friendly service here was beyond compare. Our only minor complaint was that the lighting could be improved in the bathroom, and there was a lack of hooks or drawers in the bathroom.
Stayed 12 nights in Feb 2025