Keauhou Mauka Packages (Flight + Hotel)

I loved the ocean view how private the room was and how secure I felt there..it was so beautiful and all the people were so friendly and helpful

This property is excellent by any measure. The lobby and surrounding patio is gorgeous; especially at night with the torches lit. There was a guitarist each night with drink/food service. Pool area is beautiful; plenty of chairs for all guests which is unusual. Drink/food service was always available. The entire grounds is well manicured. The lagoon is very pretty and loaded with fish. Many places to sit of an evening with several fire places on the grounds and near the beach. Really a lovely setting. Only downside was the price of food which did borderline a little silly. Breakfast, although very good food quality and presentation, price was $50 per person. Drinks are $14 and above. Dinner was very good, again very high priced. We noted many persons were going to the nearby grocery store up the road to stock up. Very nice food choices at store but keep in mind there is no microwave in the rooms. Rooms were perfect.

Great customer service

The property in Hawaii is beautiful tranquil with natural open architecture. Adorned with trees and flowers and plants that complement the hotel’s charm. Customer service is A

It is a beautiful property, and the living space is spacious. The staff was friendly and helpful. Reasonably priced and good location. The lanai was huge, and we had gorgeous views. We had two cons that would not deter us from staying again. First, it was quite irritating to be confronted with someone trying to get us to schedule a timeshare presentation right after check-in after a long day of travel. Although she wasn't terribly pushy, she was unhappy with our refusal; this gave us a bad impression, and we would have preferred to start our stay more positively. Also, a "quiet" pool option is great; however, it will not be used as intended if it's not enforced. For several days, there were very loud children and teens in the pool at times we would have liked to use it for some quiet enjoyment. Otherwise, it's a lovely place with many redeeming qualities.