Kuzuha Mall

The room was beautiful and the location near a subway station was helpful. The hotel staff did not clean the room, but that was fine with us. Extra towels and supplies were readily available. A few of the staff members knew very little English and so we used a translation app to communicate. Highly recommended.

Clean hotel. The staff was attentive and helpful.

10/10 beautiful boutique hotel. Stayed for 2d1n with my partner. The room was amazing, great overall mix of modern/traditional design. We stayed in the red themed room which was randomly assigned I believe based on availability. The room amenities were fabulous, with even his/her loungewear/pj's and bathrobes for our use that were actually really comfortable. The bed was amazing, the pillows were flat but I guess that's just the standard preference in Japan. The in room jacuzzi/hot tub was lovely but the Jacuzzi function didn't work. Unfortunately towards night time (9pm) the wifi was extremely weak in room and we had to use our own portable wifi to even just go on social media on our mobiles. We tried to get assistance from the staff but unfortunately we had spoken communication (English) issues with most of them. However they were all super sincere in trying to help us to the best of their abilities which I'm so greatful for. Location wise was great, close 5-10min walk to 7-11, metro and bus stations. Overall will definitely recommend this for a romantic short trip.