4/10 Poor
Jason
Business traveller
20 Nov 2024
Liked: Staff & service
Disliked: Property conditions & facilities
This is a large And clean business hotel with an impressive lobby and friendly staff. There’s nothing very personal about it but it all looks pretty professional.
However – there are major Problems: the rooms are quite small and a bit rundown – my wall had quite a few scuff marks on it. The heating system was just dreadful – very noisy and actually quite ineffective. I woke up quite cold in the Morning. The shower was not very powerful at all – better than a dribble but not a lot.
Worse of all during my stay the fire alarm in the hotel went off twice through the night which woke everybody up obviously. I understand these things happen but on departure, the receptionist didn’t acknowledge it or ask how my day was and I got the impression that they just wanted all the customers out before anybody complained.
At £160, this is very far short of competitor hotels in Leeds and I wouldn’t recommend using it : I stayed at the Ibis and the Travelodge, and both of them are better than this
Jason
Stayed 1 night in Nov 2024