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Altstadt Hotel Krone Luzern

3.0 star property
Historic Lucerne hotel in Old Town Lucerne with a restaurant

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains
Front of property
Restaurant
Reception
Triple Room | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
The price is ฿4,618
฿5,144 total
includes taxes & fees
6 Nov - 7 Nov
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Quadruple Room

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Minibar, in-room safe, desk, blackout curtains

Standard Single Room, 1 Single Bed

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout curtains

Triple Room

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Interior
Hotel Luzernerhof
Pet-friendly
Free WiFi
Breakfast available
Bar
8.2 out of 10, Very good, (508)
The price is ฿3,876
฿4,374 total
includes taxes & fees
17 Nov - 18 Nov
Hotel Luzernerhof

About the area

Map
Weinmarkt 12, Lucerne, CH-6004

What's nearby

  • Lucerne Town Hall - 2 min walk
  • Chapel Bridge - 4 min walk
  • KKL Lucerne - 9 min walk
  • Lion Monument - 11 min walk
  • Chateau Guetsch - 17 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬1 min walk
  • ‪Restaurant Opus - ‬3 min walk

About this property

Altstadt Hotel Krone Luzern

Historic hotel located in Old Town Lucerne
Located close to Chapel Bridge, Altstadt Hotel Krone Luzern provides shopping on-site, dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and smoke-free property
  • Tour/ticket information, luggage storage and multilingual staff
  • A front desk safe, a lift and concierge services
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
Room features
All guest rooms at Altstadt Hotel Krone Luzern include perks, such as heated floors, in addition to amenities, such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Heating and portable fans
  • Bathrooms with free toiletries and hairdryers
  • TVs with premium channels
  • Heated floors, daily housekeeping and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 19 for adults and CHF 12 for children
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
For more details, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 12 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Is Altstadt Hotel Krone Luzern pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much does it cost to stay at Altstadt Hotel Krone Luzern?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Altstadt Hotel Krone Luzern on 6 Nov 2024 start from ฿4,617.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Altstadt Hotel Krone Luzern?

Valet parking is available for CHF 32 per day.

What time is check-in at Altstadt Hotel Krone Luzern?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Krone Luzern?

Checkout is at 11 AM. Late checkout is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Krone Luzern located?

Located in Old Town Lucerne, this historic hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. Mill Bridge and Rosengart Collection are just steps away. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 471 out of 1001 reviews" "
Rating 8 - Good. 401 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Stayed 3 nights in Sep 2024

10/10 Excellent

Muhammad Syafiq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a really huge room and high ceilling. Love the room and the view outside
Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Travelled with group
Liked: Property conditions & facilities
Nice hotel close to everything. Spacious room but bathroom is little outdated. Other than that everything was good
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small but clean room. Very professional and helpful staff. Good location in Old Town, in the middle of shopping and dining area.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The location from the train station was easily walkable as was the Chapel Bridge and Jesuit church. There was an abundance if restaurants nearby. The hotel beds were very comfortable and the room was pretty spacious.
Stayed 3 nights in Sep 2024

4/10 Poor

SHEETAL

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Central location so very noisy. There does not seem to be air con so can get hot but if you leave window open it is very noisy. One night they seemed to be servicing the lift at around 5.30am in the morning which sounded like loud crashes. Would not stay here unless you can sleep through loud noises.
Stayed 2 nights in Sep 2024

8/10 Good

Philip, South Jordan

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is showing some wear and tear but the location is amazing. Easy to walk to from the train station and grocery store is steps away.
Stayed 4 nights in Sep 2024

10/10 Excellent

Qing

Stayed 2 nights in Aug 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was superb. Staff were the best, very helpful when we had questions. We would highly recommend.
Stayed 4 nights in Sep 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location! Our room was hot. Only welcoming staff was the young gentleman in the afternoon/evening. Morning front desk help was arrogant and rude and so was the lady in restaurant for breakfast so we ate elsewhere.
Stayed 2 nights in Aug 2024

6/10 Okay

Semion

Travelled with group
Liked: Cleanliness, staff & service
Great location! Walking distance to the train station and marina. Clean rooms. However... be aware, there is no AC!!! Also hard to find if you’re driving. The hotel is located in the walking area.
Stayed 4 nights in Aug 2024

8/10 Good

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent. Just air conditioning is lack, it was very hot.
Stayed 2 nights in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and in a great location.
Stayed 3 nights in Aug 2024

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is perfectly located in the heart of Lucerne & easily accessible via public transport. The issue we encountered was that it was extremely uncomfortable in the rooms due to no ventilation and no air conditioning which resulted in us struggling to get any sleep. I wouldn’t recommend staying here in summer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was excellent! Walkable to many shops and restaurants and the lake. Take a swim. It’s beautiful. If you’re bringing a car, getting to the hotel is really tricky and you have to drive on what you think are pedestrian only streets!! Once you get to the hotel, staff parks your car and returns it to you when you want to leave.👍
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and the cozy enviroment. Totally recommend it!
Stayed 3 nights in Aug 2024

8/10 Good

Patrick, Merced

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the downtown area. No A/C, but they do provide fans. Nonetheless, my partner struggled to sleep at night, as it was very hot during our stay.
Stayed 1 night in Jul 2024

8/10 Good

rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good view
Stayed 2 nights in Jul 2024

6/10 Okay

Annabelle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very close to everything, roughly a 10 or so minute walk from main train station. Had the top floor so had a good sized balcony however lift was only to the 4th floor. The young man at the reception was extremely nice, welcomed me straight away and every time I left the hotel or came back he acknowledged me. Reasons for the low score was - the room was extremely hot, felt like I was in a sauna 24/7, there was no air con just 2 little fans that barely did anything. The shower head was broken - I had the shower head on the side going diagonal from the wall meaning I was literally showering pressed against the wall and the body,hand and shampoo wash. When I arrived I checked the bed like I always do, and there was multiple bugs underneath the pillows. The mini fridge was jammed packed with the hotels products - I paid for the hotel so I should be able to freely use the fridge. The pillows on the bed was also nonexistent- felt like I had no support, like I had no pillow on the bed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Arlene, SMITHTOWN

Liked: Cleanliness, staff & service, property conditions & facilities
There is no air-conditioning and that was rough considering how hot Europe is now. But they did supply fans.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, amenities
The location is great. Very clean! There is no air conditioning. There is a laundry service- but it is not self service.
Stayed 3 nights in Jul 2024

8/10 Good

Hun S

Liked: Cleanliness, staff & service, property conditions & facilities
Best location -The property is very central to shopping, dining and walkable to the main attractions and railway station. You just need to stay here to experience Lucerne especially if you only have 2 days there like us. We were able to leave our luggage before check-in time and after check-out which is a big plus for us. We stayed on the 4th floor facing the back of the hotel and it was quite at night. I recommend this hotel for its location for a short stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Caroline

Stayed 2 nights in Jul 2024