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Hotel Falken

3.0 star property
Pet-friendly hotel connected to a shopping centre in Lucerne with a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Falken

In-room safe, desk, free WiFi
Exterior
Outdoor dining
Interior detail
Lake

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room (Air Conditioning)

Double Room (Air Conditioning) | In-room safe, desk, free WiFi

Double Room (Air Conditioning)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Desk
In-room safe
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

In-room safe, desk, free WiFi

Single Room

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Desk
In-room safe
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

In-room safe, desk, free WiFi

Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Desk
In-room safe
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi

Triple Room

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Desk
In-room safe
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

In-room safe, desk, free WiFi

Quadruple Room

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Desk
In-room safe
  • 15 sq m
  • Beach view
  • Sleeps 4
  • 4 Single Beds

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About the area

Map
Falkengasse 4-6, Lucerne, LU, 6004

What's nearby

  • Lucerne Town Hall - 4 min walk - 0.4 km
  • Chapel Bridge - 6 min walk - 0.5 km
  • KKL Lucerne - 7 min walk - 0.7 km
  • Lion Monument - 8 min walk - 0.7 km
  • Chateau Guetsch - 5 min drive - 3.7 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tchibo Luzern - ‬2 min walk
  • ‪Bierliebe & Friends - ‬3 min walk
  • ‪Mr. Pickwick Pub - ‬3 min walk

About this property

Hotel Falken

Hotel near Chapel Bridge
Hotel Falken provides amenities, such as a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), express check-out and smoke-free property
  • A computer station, a front desk safe and multilingual staff
  • Free newspapers, ATM/banking services and luggage storage
Room features
All guestrooms at Hotel Falken include comforts such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, limited housekeeping and desks

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Languages

English, Farsi, German, Japanese, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 29 per day)
  • Parking on site (CHF 29 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1888
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (3:00 PM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 29.00 per day (in/out privileges)
  • Nearby parking fee: CHF 29 per day
  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Falken Hotel
Falken Lucerne
Hotel Falken
Hotel Falken Lucerne
Falken Luzern Lucerne
Hotel Falken Luzern
Falken Luzern Lucerne
Hotel Falken Hotel
Hotel Falken Lucerne
Hotel Falken Hotel Lucerne

Frequently asked questions

Is Hotel Falken pet-friendly?

Yes, pets are allowed at this property. There's a required deposit per night.

How much is parking at Hotel Falken?

Self-parking is available for CHF 29.00 per day.

What time is check-in at Hotel Falken?

Check-in start time: 3 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Falken?

Checkout is at noon.

Where is Hotel Falken located?

Located in Old Town Lucerne, this hotel is within a 10-minute walk of Hertensteinstrasse and Chapel Bridge. Saint Peters Church and Rosengart Collection are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.

Hotel Falken Reviews

Reviews

6.8
Rating 10 - Excellent. 57 out of 381 reviews" "
Rating 8 - Good. 136 out of 381 reviews" "
Rating 6 - Okay. 93 out of 381 reviews" "
Rating 4 - Poor. 59 out of 381 reviews" "
Rating 2 - Terrible. 36 out of 381 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The hotel was in a good part of town, with historic sights located within walking distance.
Stayed 2 nights in Feb 2020

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place amazing and the hostess was very friendly
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and kind people, close to station, nice dinner
Stayed 1 night in Nov 2019

2/10 Terrible

Kirti

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic is the word for falken
It is better to sleep at platform then staying in hotel falken..it is a restaurant which is now converted into hotel rooms.. It is so pathetic and small and smelly. Rooms and corridors were stinking badly, there were spider webs in our room, beds were so uncomfortable that we couldn’t sleep whole night, room itself is very suffocated.. they have old ages Manual heaters in there Rooms which make noises like hell and so you Can’t sleep with turning them on. Overall, never never chose to stay in hotel falken, specially if you are travelling with family.
Stayed 1 night in Nov 2019

8/10 Good

Alec

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Airbnb-like hotel but found it ok and not bad
was a bit surprise that it's more like an AIRBNB than an actual hotel. We had to go walk around the corner to get to the room (or should i call apartment). Nonetheless, my wife and i found it to be OK and location was great - close and walking distance to all especially the the main train station. if you are looking for a budget friendly stay in lucerne and dont mind living in an apartment-like atmosphere - i would recommend this place
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Close to shopping district. Smell from restaurant permeated throughout entire hotel
Stayed 3 nights in Sep 2019

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aweful
This was the worst hotel I have ever stayed. Bed bugs in my daughters room. No one answered her multiple phone call during the night to remedy the situation. Absolutely horrible.
Stayed 1 night in Oct 2019

2/10 Terrible

Ina P

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth staying
Very small and congested room, beds were terrible. Smell of food, as restaurant below was annoying. To come out of standing shower was risky. Front desk only from 11am to 9 or 10 pm so if you are late in check in you may loose your reservations even. Overall it was bad experience and will not recommend to anyone.
Stayed 3 nights in Aug 2019

2/10 Terrible

Shawkat

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel ever.
we booked one room with four regular twin beds not bunk beds and they gave us bunk beds, there was barely any space to put our stuff and walk around. The bathroom there was barely any space to stand and shower also it was dark and dirty. No aircondition it was really hot. the pictures were probably fake on the wbsite, no toiletries, the bathroom door didnt even close, it was dark and dingy. Will not book this hotel ever again, worst experience, its all lies on the website when you book, its totally different when you go there.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
dirty, small room parking lot is too far from hotel wet smell in shower booth no airconditioner
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Most uncomfortable bed. Worst pillows ever. Bed was worse than an air mattress. Small room. No coffee. Very good location.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Too tiny rooms
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, the room was as expected, might be a bit noisy in certain rooms
Stayed 3 nights in Jun 2019

2/10 Terrible

super

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible experience. The room has bad air. The toilet is disgusting.
Stayed 1 night in May 2019

4/10 Poor

Noel

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing for the € Price
Room was tiny, bathroom was very tiny, double bed was two singles with different mattresses pulled together, pillows were very poor quality, hotel paraphernalia cluttered the hallway outside room, and cooking smells from the restaurant permeated the stairs & hallway :-(( Although situated in a very central & convenient location, the standard of accommodation was very disappointing. 2x Star only
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
The top bunk was super sketchy and the room was very small. The bathroom was way too small.
Stayed 1 night in May 2019

6/10 Okay

Shane

Liked: Cleanliness
Disliked: Staff & service
Don’t believe the price of parking.
The listing clearly states self parking nearby is chf 29 for 24 hours. We asked the hotel where to park and were shocked at the end of our stay with a bill of chf 65 for 24 hours - over 2x more than advertised. When we were comparing hotels we were comparing the total cost including other fees and would have chosen a different hotel if the parking price was properly advertised. Additionally the beds were very uncomfortable and the limited availability of the front desk staff proved to be problematic on multiple occasions. Great location but that’s about it.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms just like all of Europe. Good location
Stayed 1 night in May 2019

6/10 Okay

Virender

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018