2/10 แย่มาก
Manuel
เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
16 มี.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff was extremely rude and attempted to take my security deposit for having dirty towels and one dirty sheet after not having the maid service come in for five days because I wasn’t there for most of the day due to moving out of my apartment and then when I asked for a clean sheets in order to make the bed and fresh towels, I was told that I would have to wait until the next day and of course I overslept and missed the service so on my last day before check out, they came and knocked on my door and told me it was mandatory after two days that they would have to clean my room and I told them I’ve been here for over over five days and this is the first time anyone has told me that my room needs to be cleaned Mind you I had a lot of stuff in my room because I was moving out of my apartment and the lady proceeded to ask “ is that all of your stuff that you brought in because that’s a lot of stuff” which made me and my fiancé feel like crap for being judged just because we had a lot of belongings with us. The manager Raul then made me take the sheets and towels from my room and wash them myself if I wanted to get my security deposit back, which, of course I did and when I brought them back, there was one minuscule pink stain on a towel more like a washcloth and they deducted $20 out of my hundred dollar security deposit for that. Out of scale of one to 10 I would rate this hotel a one do not stay here. They also are inconsiderate to people’s religions.
Manuel
เข้าพัก 4 คืน, มีนาคม 2025