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Hotel Novotel Mexico City Santa Fe

4.0 star property
Eco-certified hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Novotel Mexico City Santa Fe

Executive Double Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing
Executive Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing
Pool
In-room safe, desk, blackout curtains, soundproofing
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Room service
The current price is ฿2,293
฿2,740 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing

Executive Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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8.0 out of 10, Very good, 1,003 reviews
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฿2,673 total
includes taxes & fees
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About the area

Map
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210

What's nearby

  • Samara Shops - 2 min walk - 0.2 km
  • Parque La Mexicana - 15 min walk - 1.3 km
  • Expo Santa Fe Mexico - 16 min walk - 1.4 km
  • Santa Fe Center Mall - 19 min walk - 1.6 km
  • Centro Medico ABC Santa Fe - 4 min drive - 3.6 km

Getting around

  • Santa Fé Station - 17 min walk
  • Mexico City Fortuna Station - 19 min drive
  • Benito Juarez International Airport (MEX) - 18 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Fisher's Santa Fe - ‬1 min walk
  • ‪La Imperial - ‬2 min walk
  • ‪Mercado Gourmet - ‬2 min walk
  • ‪Chili's - ‬2 min walk

About this property

Hotel Novotel Mexico City Santa Fe

Upscale eco-certified hotel near Parque La Mexicana
Located close to Samara Shops and Santa Fe Center Mall, Hotel Novotel Mexico City Santa Fe provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. The on-site international cuisine restaurant, 365, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Swimming pool
  • Breakfast (surcharge), valet parking (surcharge) and a local area shuttle
  • Smoke-free property, a TV in reception and coffee/tea in reception
  • Luggage storage, ATM/banking services and a gift shop
Room features
All 148 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Valet parking on site (MXN 120 per day)

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 299 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 365

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,615 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 14 2025 to October 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from 14 April 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 596.30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for to-go breakfast: from approximately MXN 299 per person
  • Valet parking fee: MXN 120 per day
  • Pet fee: MXN 596.30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Mexico Santa Fe
Novotel Mexico Santa Fe
Mexico City Novotel
Novotel Mexico City
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe Hotel
Hotel Novotel Mexico City Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does Hotel Novotel Mexico City Santa Fe have a pool?

Yes, this property has a pool. The swimming pool will be unavailable from April 14 2025 until October 31 2025 (dates subject to change). The property will be renovating the swimming pool from April 14 2025 until October 31 2025 (completion date subject to change).

How much does it cost to stay at Hotel Novotel Mexico City Santa Fe?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Novotel Mexico City Santa Fe on 20 Apr 2025 start from ฿2,293.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Novotel Mexico City Santa Fe pet-friendly?

Yes, Hotel Novotel Mexico City Santa Fe allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 596.30 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Novotel Mexico City Santa Fe?

Valet parking is available for MXN 120 per day.

What time is check-in at Hotel Novotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Novotel Mexico City Santa Fe?

Checkout is at noon.

Where is Hotel Novotel Mexico City Santa Fe located?

Located in Santa Fe, this eco-certified hotel is within 1 mi (2 km) of Samara Shops, Parque La Mexicana and Santa Fe Center Mall. Centro Medico ABC Santa Fe and Chapultepec Park are also within 6 mi (10 km). Santa Fé Station is 17 minutes by foot.

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Hotel Novotel Mexico City Santa Fe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 878 reviews
Rating 8 - Good. 303 out of 878 reviews
Rating 6 - Okay. 93 out of 878 reviews
Rating 4 - Poor. 39 out of 878 reviews
Rating 2 - Terrible. 23 out of 878 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Good option
Stayed 1 night in Mar 2025

10/10 Excellent

Anabell

Wonderful place and easy to access.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martha

Amazing hotel
Stayed 1 night in Aug 2024

8/10 Good

Ariel

Good place to stay.
Stayed 1 night in Feb 2024

8/10 Good

Damion

Amazing hotel. I’ve been to other Novotel’s and this one top the list. Love ittttt
Stayed 3 nights in Nov 2024

10/10 Excellent

Roberto

The staff is amazing and the rooms very confortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jacqueline

They need more pillow variety and we didn’t get the mini bar
Stayed 1 night in Feb 2025

8/10 Good

JOSE

Great location for business meetings in Santa Fe
Stayed 4 nights in Jun 2024

8/10 Good

Charles

The breakfast buffet is superb!
Stayed 3 nights in Aug 2023

2/10 Terrible

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
They gave another guess key of my room
Stayed 1 night in Feb 2025

10/10 Excellent

Anabell

It's an excellent place to get rest and enjoy the business area of Santa Fe.
Stayed 1 night in Jul 2023

10/10 Excellent

Eduardo

Nice place for an affordable price & quality.
Stayed 1 night in Oct 2023

10/10 Excellent

Maria Teresa Cardoso

Good for business stay
Stayed 1 night in Aug 2023

8/10 Good

Livier

Love being steps to our convention place.
Stayed 2 nights in Jun 2024

4/10 Poor

Daniel

Disliked: Amenities, property conditions & facilities
The hotel is under renovation and has no AC or heating. There is noise from 8 am to 8 pm. The lobby is closed, and there is nothing more than a makeshift cafeteria.
Stayed 1 night in Feb 2025

10/10 Excellent

Fabiola

Everything great
Stayed 1 night in Jun 2024

4/10 Poor

Fernando

Disliked: Amenities
Old
Stayed 1 night in Nov 2024

4/10 Poor

Eduardo

Liked: Staff & service, amenities, property conditions & facilities
Actually the hotel is in a period of renovation
Stayed 6 nights in Aug 2024

10/10 Excellent

Hassan A

Location
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

There was a slight sewage smell that came from either the bathroom sink or the shower drain.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware, so many better hotels options nearby
BEWARE Room and hotel was so old and in need of renovation. The place felt haunted. The gyms equipment should be in a museum, I think it was 50 year old antiques. The staff was okay… only good thing is location. The breakfast was old food, from days ago. I had better food on Rwanda Airlines. Pay 50$ more and you can stay at beautiful mariott across the street.
Stayed 1 night in Sep 2024

10/10 Excellent

ALEJANDRA

all perfect
Stayed 1 night in Sep 2023

2/10 Terrible

Emeriel

Liked: Amenities
Disliked: Staff & service
Staff and service are terribly bad.
Stayed 1 night in Jul 2024

8/10 Good

Gregory Joseph

Everything was great except the restaurant which is terrible. Poor breakfast buffet and overpriced poor quality food the rest of the day. Surrounded by excellent food choices and this place needs to step up and become equal.
Stayed 7 nights in Aug 2023

6/10 Okay

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Rooms are dated. When I left the room, the door required me to pull it hard to lock, otherwise, the door would stay open. Very unsafe.
Stayed 2 nights in Dec 2023