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Portola Hotel & Spa at Monterey Bay

4.0 star property
Pet-friendly resort connected to the convention centre in Monterey with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Portola Hotel & Spa at Monterey Bay

Lobby
Terrace/patio
2 restaurants, breakfast served
Property entrance
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

The price is ฿6,703
฿7,952 total
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Harbour View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Portola Room Two Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Run of House

Premium bedding, pillow-top beds, in-room safe, desk

Run of House

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbour View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbour view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Two Portola Plaza, Monterey, CA, 93940

What's nearby

  • Monterey Convention Center - 1 min walk
  • Fisherman's Wharf - 4 min walk
  • Cannery Row - 15 min walk
  • Monterey Bay Aquarium - 3 min drive
  • Lovers Point - 5 min drive

Getting around

  • Monterey Station - 7 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 10 min drive

Restaurants

  • ‪Taco Bell - ‬1 min walk
  • ‪Old Fisherman's Grotto - ‬5 min walk
  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Dust Bowl Brewing Tap Depot - ‬5 min walk
  • ‪Turn 12 - ‬3 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Upscale resort revitalised in 2020 and located near Monterey Bay
Fisherman's Wharf and Cannery Row are located near Portola Hotel & Spa at Monterey Bay, which provides a terrace, shopping on-site and dry cleaning/laundry services. Adventurous travellers may like the cycling at this resort. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, dinner, children's meals and happy hour. In addition to 2 bars and a gym, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, smoke-free property and multilingual staff
  • A banquet hall, a lift and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 379 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as safes and WiFi. Guest reviews highly rate the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 25.55 per night; includes in/out privileges)
  • Secured valet parking on site (USD 31.36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 58.18, per accommodation, per night (maximum of USD 150 per stay), plus a deposit of USD 58.18 per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 58.18 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults and USD 5 to 10 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self-parking fee: USD 25.55 per night (in/out privileges)
  • Valet parking fee: USD 31.36 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on 10 Feb 2025 start from ฿6,703.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Portola Hotel & Spa at Monterey Bay pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 58.18 per night and a fee of USD 58.18 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Portola Hotel & Spa at Monterey Bay?

Self-parking is available for USD 25.55 per night. Valet parking is available for USD 31.36 per night.

What time is check-in at Portola Hotel & Spa at Monterey Bay?

Check-in start time: 4 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Portola Hotel & Spa at Monterey Bay?

Checkout is at noon. Late check-out is available for a fee.

Where is Portola Hotel & Spa at Monterey Bay located?

Located in Downtown Monterey, this spa resort is within a 5-minute walk of Monterey Convention Center and Fisherman's Wharf. Monterey Bay and Cannery Row are also within 1 mile (2 km). Monterey Station is 26 minutes by foot.

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1576 out of 2448 reviews" "
Rating 8 - Good. 482 out of 2448 reviews" "
Rating 6 - Okay. 237 out of 2448 reviews" "
Rating 4 - Poor. 89 out of 2448 reviews" "
Rating 2 - Terrible. 64 out of 2448 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views from our harbor view room. Excellent location for dining, shopping, exploring. The gym snd pool area was nice and would live to return for some spa treatments.
Stayed 1 night in Jan 2025

10/10 Excellent

Rolf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wished I had spent more time here! The place is absolutely beautiful. Restaurant inside was delicious and I loved the little bakery inside the hotel too! I was able to check in early, and valet parking staff were very quick and efficient. Fitness center was very nice and clean. I also loved that it was super close to alot of restaurants. Will definitely be coming back and even brining my dog since they’re very dog friendly so that’s a plus!
Stayed 1 night in Jan 2025

8/10 Good

Richard, Rio Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 2 night stay. Great location. Beautiful facility. Only issue, maid service forgot our room. Spoke to front desk. They issued a request for cleaning. Still, no one showed.
Stayed 2 nights in Jan 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Ricky

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

vince

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place overall. Only hitch was called for our bags to be picked up when checking out. Waited 45 minutes and ended up carrying our own bags out. 2 trips from about as far away from the front desk as possible in that building.
Stayed 2 nights in Jan 2025

6/10 Okay

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities
We have stayed at Portola Hotel several times over the years. You can see how the property condition is slowly getting worse. This time our bathroom sink faucet wasn’t working so we had no hot water flow and they had to fix it while we were there. Day two of our stay we had an ants invasion (we had a room with a patio) but did ask to be moved because we didn’t have time to deal with that. Otherwise, this hotel is in a great location with the cutest lobby and friendly and helpful staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sompheng

Liked: Cleanliness, property conditions & facilities
Very nice and clean
Stayed 1 night in Jan 2025

10/10 Excellent

linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do try the Portola when in or near Monterey. Outstanding hotel! 5-star for everything!
Stayed 1 night in Jan 2025

10/10 Excellent

Vincent

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Mohannad, Folsom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean property, accommodated room change request for better partial harbor view. This prooerty is little bit overpriced compared to other better located and more updated hotels right on the water.
Stayed 1 night in Jan 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Portola Hotel was excellent. We had a great time and the service culture is very good since we received great service from every employee from the time we got there till the time we left. The location is also excellent if you want to be able to walk to the wharf and even Cannery Row. There is a restaurant that's very good called Peter B's, but the restaurant in the hotel is great as well, especially for breakfast. I would highly recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re frequent visitors to this property. We enjoy large clean rooms and central location of Portola. We do miss the chocolate chip cookies!
Stayed 1 night in Jan 2025

10/10 Excellent

Eldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at the center of everything we want, plus the parking structure is convenient
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks nicely renovated and the lobby area was beautiful. The room is comfortable and everything is wonderful.
Stayed 1 night in Jan 2025

8/10 Good

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, convenient and dinning options.
Stayed 1 night in Dec 2024

10/10 Excellent

Seanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love staying at the Portola Hotel when we come to Monterey. It's conveniently located to everything and the hotel is very nice and comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amber, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, very clean. It was crowded for NYE but the elevator systems worked great, didn’t have to wait too long at all if ever. Parking was easy, a bit far, as the property is so huge. Overall great and would recommend. Only downside is no room service for food. Portola Hotel and Spa was very enjoyable.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed here. This hotel is right in the heart of downtown. Lotta places to have dinner or coffee music. Beautiful views of the sunset, very clean and great staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Great and easy check in!
Stayed 1 night in Jan 2025

10/10 Excellent

Fe

Stayed 3 nights in Dec 2024