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"Clean hotel, friendly staff, on site laundry, love the coffee bar. Room was decent size. "

"Kind, caring, hard working staff"

"Rooms are a bit old but acceptable for me. The front desk agent was 11/10 hospitality as he recognized me before i even managed to introduce myself"

"there are some stains on the carpet in the room, and seem air flow is not that good. But the facility of the hotel is good."

"Hotel seems new, clean, quiet. Great location by the tram stop and near the station though it is an uncovered walk in the snow. Bathroom floor is level with the room. Sliding screens for the window so much better than curtains and block out 100% of the light. TV is small but HDMI port is easily accessible. Good breakfast. Just couldn't get the climate control the heat the room comfortably though, the vent is in the ceiling and all the warm air collects up there. If I stand up I could feel...

"Great front desk staff who were helpful. Room was okay, but the temperature was too warm."

"The New Nagasaki hotel was good on our two previous visits but has been refreshed and is now excellent. Staff were very helpful especially the Nepalese staff member, think his name is Chaphi, who was exceptional."

"Staff has excellent customer service. The facility is clean and well maintained. Close to a lot of historical location. "