8/10 Good
Keri
Travelled with partner
11 Jan 2025
Liked: Staff & service, amenities
This was a pretty nice ryokan/onsen. Positives: The staff were friendly, and they even had a reserved shuttle bus that will take you from the hotel to New Chitose Airport. The dinner and breakfast buffet was also great because they tried to serve local Sapporo/Hokkaido delicacies. Like, we were able to do our own gengiskhan lamb cooktop for our buffet dinner (which is only found mainly in Hokkaido). Negatives: it was so crowded! This is a big ryokan so there were tons of people checking in and out and smoking and making noise too. Since there were so many people, elevators were crowded and the public insensitive were crowded. There were no private onsen reservations from what I am aware. Having so many people kind of took away from the experience of bathing, eating, and sleeping peacefully here.
Keri
Stayed 1 night in Dec 2024