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"This hotel is a great value and perfect location in Hanoi! The staff was incredible and always aiming to please. Rooms are comfortable, clean, and spacious.It's a fairly new hotel in a great location....we could walk everywhere. The beds were a little bit hard for my liking but it didn't stop me from having a great night's sleep. There was a minor conflict with our booking, as the previous person in our room decided to have a late check-out. The manager was extra-accomodating offering us discounts or accomodation at the sister hotels to make up for our inconvenience. The manager ensured we were well taken care of and what could have been a huge annoyance was handled professionally with above-and-beyond service! I highly recommend staying here for those who are looking for good value and top-quality service. I would definitely stay here again! "

"We loved our stay at the Lotus Boutique Hotel. Our room was really nice and has a small balcony. The breakfast is very good (served in the building next to the hotel) and the staff is amazing. They are always helpfull and smiling!"

"Just Great "

"Thanks ☺️ "

"Perfect"

"Friendly and helpful staff. Our room was spacious and clean."

"Very clean"