4/10 Poor
Suzanne
5 Nov 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
When I got there they were nice enough to let me into my room early. I immediately took off my shoes to my brand new white socks which became dirty within minutes of walking on the carpet. I put my nightgown on because I had a very rough trip and was exhausted and opened my door and asked the one lady who seemed to be in charge of cleaning if she could get me 2 extra pillows. She said it would be 10 min because she was busy. I said as long as I had them when I fell asleep that evening it was fine. I never received the pillows. I called downstairs later and they asked that I come down and get them but I was in my nightgown so I told them I could not. I was just too exhausted. I'm a big woman and even on a harder mattress I make a dent when I lay down, but this was probably the hardest mattress ever, like sleeping on a board. When I finally got up after a pretty lousy sleep, I was in so much pain I could stand up straight. I had to sit on the couch, which was very comfy, for about an hour before I could walk again. I did mention this to the front desk. I probably should have slept on the couch. The complimentary breakfast was very good, a true breakfast with eggs, bacon, sausage. grits, etc. etc. Good choice of juices as well. For the price. I expected a bit more.
Suzanne
Stayed 1 night in Nov 2024