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Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel

3.0 star property
Experience sun-kissed relaxation by day and lively nights near Mamitas Beach. Enjoy convenient amenities like an outdoor pool and helpful staff for an unforgettable stay.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Premium bedding, down duvets, Tempur-Pedic beds, minibar
Point of interest
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Laundry
The price is ฿3,327
฿4,080 total
includes taxes & fees
23 Jan - 24 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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Room (Cool) | Property amenity

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Pool
Free WiFi
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9.0 out of 10, Wonderful, (1000)
The price is ฿3,112
฿3,832 total
includes taxes & fees
9 Feb - 10 Feb
Fiesta Inn Playa del Carmen
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About the area

Map
Av. Constituyentes Entre Av. 10 y Av. 15, Colonia Centro, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk
  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪Suerte de Churro - ‬1 min walk

About this property

Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel

Hotel near Quinta Alegría Shopping Mall
Located close to Mamitas Beach and Playa del Carmen Maritime Terminal, Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel provides a free breakfast buffet, a rooftop terrace and dry cleaning/laundry services. In addition to a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Luggage storage, multilingual staff and a front desk safe
  • Outdoor furniture, smoke-free property and 2 meeting rooms
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 91 rooms have comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, Tempur-Pedic beds and down duvets
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift (109 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Playa Carmen Hotel Playa del Carmen
Holiday Inn Express Playa Carmen Hotel
Inn Express Carmen Hotel
Express Suites Carmen, An Ihg
Holiday Inn Express Suites Playa Del Carmen
Holiday Inn Express Suites Playa Del Carmen an IHG Hotel

Frequently asked questions

Does Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 10 PM.

How much does it cost to stay at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel on 23 Jan 2025 start from ฿3,326.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Alegría Shopping Mall and Mamitas Beach. Playa del Carmen Maritime Terminal and Xcaret Eco Theme Park are also within 9 mi (15 km).

Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 961 reviews" "
Rating 8 - Good. 240 out of 961 reviews" "
Rating 6 - Okay. 56 out of 961 reviews" "
Rating 4 - Poor. 22 out of 961 reviews" "
Rating 2 - Terrible. 20 out of 961 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Flor, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Very professional and friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Riccardo

Liked: Cleanliness, staff & service, amenities
Htl is good but not very clean
Stayed 5 nights in Jan 2025

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price vs quality.
Stayed 9 nights in Dec 2024

4/10 Poor

Farid, San Jose

Disliked: Cleanliness, staff & service
No limpiaron los cuartos bien y el mismo desayuno todos los días durante una semana
Stayed 7 nights in Dec 2024

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we encountered was friendly and helpful, and the location was convenient for everything. The breakfast was filling and tasty. I would recommend this hotel to others.
Stayed 2 nights in Dec 2024

4/10 Poor

Jim

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The breakfast is atrocious and very limited. We went the first day but it was horrendous and very limited. We left and went every morning elsewhere. The rooms are extremely noisy from the hallway to people above you. The roof top pool does not get cleaned regularly and was very cloudy with lots of algae bloom. Roof top deck is decent but get busy after 3pm. Cleaning ladies do a good job of cleaning but we had to constantly request regular coffee. The big positive is the location - it’s a 5 min walk to 5th ave. For a place to sleep it ok but bring earplugs.
Stayed 4 nights in Dec 2024

10/10 Excellent

Felix

Stayed 7 nights in Dec 2024

8/10 Good

run

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

YOUNGSOO, LONDON

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

MIGUEL, Alhambra

Stayed 1 night in Dec 2024

8/10 Good

TED

Stayed 1 night in Nov 2024

6/10 Okay

Dorota, Maple Ridge

Travelled with partner
Liked: Cleanliness
It was ok for a night, nothing really bad, but nothing great either. Furniture was a bit beat up worn. The bed was comfortable though, so that's good. Our room wasn't ready at check in time and we got another room which was on the noisy street side. There was a gap in the slider door so it was quite noisy, which is why we originally requested a quiet side of building. Room should be ready by 3 pm check in. Also lots of "security measures" like signing for your pool towel, which is a bit over the top, but not a dealbreaker. Breakfast menu was limited and coffee quite watery. Just an average stay. It was adequate for our 1 day passing through needs.
Stayed 1 night in Nov 2024

2/10 Terrible

Timothy

Disliked: Staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for you money if you’re get it on sale 😉
Stayed 1 night in Nov 2024

8/10 Good

Werner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really nice and all the staff was very friendly and helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Good job
Stayed 1 night in Nov 2024

2/10 Terrible

Javier

Stayed 2 nights in Oct 2024

8/10 Good

Ivanova

Travelled with group
Liked: Cleanliness
Great location, room size and rate; the general maintenance required attention
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa, Trenton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Julio Barrios

Stayed 4 nights in Sep 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Average stay
Upon arrival it was so great. We were greeted by the friendly staff. However, the safe in the room was not working and we were told it would be fixed. After 2 times that we communicated nothing was ever done. Beware when breakfast say until 10 its literally at 10.
Stayed 4 nights in Sep 2024

6/10 Okay

Yubia A

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The area was excellent, too many restaurants, my only concern is about the staff not being too friendly, not the best customer service. The rooms need some improvements, we had some issues with the toilet not working properly, we notified the front desk, the problem was not fixed right, it happened again. The safe didn't work. Overall it was a good stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Arnulfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hospitality and friendly staff!
Stayed 3 nights in Aug 2024