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Heritage Hotel Suites and Spa

4.0 star property
Hotel with free breakfast, a quick walk to Phewa Lake

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Heritage Hotel Suites and Spa

Exterior detail
Garden
In-room safe, rollaway beds, free WiFi
Junior Suite, Non Smoking, Bathtub | In-room dining
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, Non Smoking, Bathtub

Deluxe Suite, Non Smoking, Bathtub | In-room safe, rollaway beds, free WiFi

Deluxe Suite, Non Smoking, Bathtub

Highlights

Air conditioning
Kitchenette
Fridge
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
Jetted bath
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

In-room safe, rollaway beds, free WiFi

Twin Room, Non Smoking

Highlights

Air conditioning
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
Jetted bath
Hairdryer
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Non Smoking, Bathtub

Junior Suite, Non Smoking, Bathtub | In-room safe, rollaway beds, free WiFi

Junior Suite, Non Smoking, Bathtub

Highlights

Air conditioning
Kitchenette
Fridge
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
Jetted bath
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

In-room safe, rollaway beds, free WiFi

Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
Jetted bath
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Lakeside Rd, Pokhara, 33700

What's nearby

  • Phewa Lake - 5 min walk
  • Tal Barahi Temple - 8 min walk
  • Pokhara International Mountain Museum - 6 min drive
  • Devi's Falls - 7 min drive
  • World Peace Stupa - 14 min drive

Getting around

  • Pokhara Intl. Airport (PKR) - 21 min drive

Restaurants

  • ‪Fresh Elements - ‬5 min walk
  • ‪Fewa Paradise Restaurant & Bar - ‬6 min walk
  • ‪Jasmine Thai & Chinese Cuisine - ‬4 min walk
  • ‪white rabbit coffee - ‬2 min walk
  • ‪KOTO Japanese Restaurant - ‬4 min walk

About this property

Heritage Hotel Suites and Spa

Upscale hotel near Phewa Lake
Located close to Tal Barahi Temple and World Peace Stupa, Heritage Hotel Suites and Spa provides a free breakfast buffet, a poolside bar and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), free newspapers and a 24-hour front desk
  • Luggage storage and concierge services
Room features
All guest rooms at Heritage Hotel Suites and Spa offer thoughtful touches, such as air conditioning and dressing gowns, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers or Jetted bath plus free toiletries and hairdryers
  • LED TVs with cable channels
  • Daily housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Heritage Hotel Suites Pokhara
Heritage Suites Pokhara
Heritage Suites Spa Pokhara
Heritage Hotel Suites and Spa Hotel
Heritage Hotel Suites and Spa Pokhara
Heritage Hotel Suites and Spa Hotel Pokhara

Frequently asked questions

Does Heritage Hotel Suites and Spa have a pool?

Yes, this property has an outdoor pool.

Is Heritage Hotel Suites and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Hotel Suites and Spa?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Heritage Hotel Suites and Spa?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel Suites and Spa?

Checkout is at 10:00 AM.

Does Heritage Hotel Suites and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Heritage Hotel Suites and Spa located?

Located in the heart of Pokhara, this hotel is within a 10-minute walk of Phewa Lake and Tal Barahi Temple. World Peace Stupa and Devi's Falls are also within 3 mi (5 km).

Heritage Hotel Suites and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing with beautiful outdoor area. Staff couldn’t have been more helpful and accommodating.
Stayed 1 night in Apr 2023

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent with some caveats
Our stay at the Heritage Hotel was wonderful. We especially enjoyed the breakfast included with the package. The staffs were accommodating. However, the room service was slow at times and our dinner arrived 2 hours late one night.
Breakfast by the pool
Beautiful architecture
Stayed 2 nights in Jan 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Promising
Nice hotel, although not fully operational. After renovation, it should should show a pretty good standard.
Stayed 3 nights in Apr 2022

6/10 Okay

MANUEL

Travelled with family
Liked: Staff & service
Very nice place but the breakfast need to be done better! And the hotel need to be renovable
Stayed 2 nights in Nov 2021

6/10 Okay

H K

Liked: Cleanliness, property conditions & facilities, room comfort
lovely hotel but mixed review on service
We stayed at Heritage for five nights in total. Overall it was pleasant, the suite was clean and tidy and the bathroom/shower was nice and warm. Breakfast was ok and I'm not sure about lunch/dinner as we always ate out. The location is super and we were able to keep our suitcase with them for free when we went on a week long trek so they were accommodating. The main issue with the hotel is the service which isn't always competent. 1) I booked a massage giving notice in the timescale requested but when I went down to go to the spa, there was no masseuse so I then waited another hour. Unfortunately a male masseuse was on offer which I wasn’t aware of or comfortable with, so I decided to cancel after all the delays. 2) We stayed an extra night as we finished our trek early and the hotel was storing our suitcase as mentioned above. I was asked to come to the front desk twice when I was trying to go to sleep because the staff realised they'd given me the wrong room rate 3) We booked a taxi with them the next day to take us to our next hotel. I gave them the address in advance as there are two hotels of the same name in Pokhara and they confirmed they had the correct details. Half way into our journey we realised the taxi was taking us to the wrong hotel. This was frustrating as we had paid in advance and we decided it was easier to sort it out ourselves then to get the Heritage hotel staff to resolve their error as we didn’t trust they could do so effectively.
Stayed 4 nights in Oct 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremly friendly and we felt like being among the friends and not in the hotel. They were helpful and accommodating to our needs. It was very realxing stay there. Love to come back ance again :-) :-)
Stayed 1 night in Nov 2021