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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property
On beach with 3 outdoor pools, near Playa de los Muertos

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
On the beach, beach umbrellas, beach towels
Superior Premium Room | Water view
Couples treatment room(s), hot tub, body treatments, aromatherapy
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
The price is ฿5,352
฿6,423 total
includes taxes & fees
9 Jan - 10 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Single

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
In-room safe
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Partial Sea View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
In-room safe
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Premium Room

Superior Premium Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Premium Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
In-room safe
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380

What's nearby

  • Olas Altas Street - 1 min walk
  • Playa de los Muertos - 1 min walk
  • Los Muertos Pier - 2 min walk
  • Malecon - 18 min walk
  • Conchas Chinas Beach - 5 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 29 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Cuates y Cuetes - ‬2 min walk
  • ‪Lix by Xocodiva - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Dee's Coffee Company - ‬2 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

Upscale hotel near Malecon
Located close to Playa de los Muertos, Playa Los Arcos Hotel Beach Resort & Spa provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a body wrap, a hot stone massage or a manicure/pedicure at Spa Holistic, the on-site spa. The on-site restaurant, Mi Pueblito, offers breakfast, lunch and dinner. In addition to a garden and 2 bars, guests can connect to free in-room WiFi.
Other perks include:
  • 3 outdoor pools and a children's pool
  • Buffet breakfast (surcharge), babysitting (surcharge) and a 24-hour front desk
  • Wedding services, multilingual staff and a porter/bellboy
  • Massage treatment rooms, beach towels and smoke-free property
  • Guest reviews give top marks for the family-friendly amenities, dining options and beach locale
Room features
All 160 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 320 for adults and from MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Frequently asked questions

Does Playa Los Arcos Hotel Beach Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Playa Los Arcos Hotel Beach Resort & Spa?

As of 8 Jan 2025, prices found for a 1-night stay for 2 adults at Playa Los Arcos Hotel Beach Resort & Spa on 9 Jan 2025 start from ฿5,352.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Los Arcos Hotel Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Los Arcos Hotel Beach Resort & Spa?

Limited spots are available.

What time is check-in at Playa Los Arcos Hotel Beach Resort & Spa?

Check-in start time: 3 PM; check-in end time: noon.

What time is check-out at Playa Los Arcos Hotel Beach Resort & Spa?

Checkout is at noon.

Are there all-inclusive benefits at Playa Los Arcos Hotel Beach Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Playa Los Arcos Hotel Beach Resort & Spa located?

Located in Romantic Zone, this beachfront hotel is in the city centre, just steps away from Olas Altas Street and Playa de los Muertos. Malecon is 0.9 mi (1.5 km) away.

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 488 out of 1151 reviews" "
Rating 8 - Good. 318 out of 1151 reviews" "
Rating 6 - Okay. 175 out of 1151 reviews" "
Rating 4 - Poor. 90 out of 1151 reviews" "
Rating 2 - Terrible. 80 out of 1151 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha Elyse, maple ridge

Travelled with partner
Liked: Property conditions & facilities
Zona Romantica is a wonderful area to stay. The hotel is very pretty and very clean although older. You can walk to many restaurants and entertainment within minutes, just outside your door. Highly recommend Playa Los Arcos for the location.
Stayed 7 nights in Jan 2025

4/10 Poor

Laurie, OAK PARK

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This was a tired hotel
Stayed 1 night in Nov 2024

4/10 Poor

corey wayne

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
You cannot beat this location. However, some of the rooms are very much in need of updating and deep cleaning. The room was very gritty, the exterior doors are very thin and could easily be kicked in, curtains are undersized so they can’t keep the light out and gross shower. We didn’t stay in the original scummy room and paid for an upgrade after basically demanding because we could not handle the condition. The second room was updated but only had hot water TWICE during the week we were there. It felt like they were only pretending to take the hot water issue seriously which is frustrating. If you want to be downtown in the mix then this is the place but you will sacrifice a hot shower during your stay. The staff was nice but could be more helpful. The food was good and the all-inclusive felt like it was a good value. Really the cold shower all week was hard to endure. Otherwise we did enjoy the resort. It’s a hot spot for locals and regular visitors which made the atmosphere enjoyable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Dec 2024

6/10 Okay

Natalia, Carlsbad

Travelled with partner
Liked: Staff & service
The location is excellent Breakfast awesome property dated and needs remodeling Noisy rooms specially the last floor room 409
Stayed 2 nights in Jan 2025

8/10 Good

Rosa M.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The railing on balcony very loose not safe for my 4 year old to be on balcony. Overall pretty good. Only missing a gym.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ireri

Travelled with partner
Everything was great we had a lot of fun and staff is amazing!:)
Stayed 1 night in Dec 2024

6/10 Okay

Herve, los angeles

Liked: Staff & service
Very old hotel in a great location
Stayed 2 nights in Dec 2024

8/10 Good

Verosil

Stayed 2 nights in Nov 2024

10/10 Excellent

Jason Troy

Stayed 8 nights in Dec 2024

10/10 Excellent

Susan Frey

Travelled with partner
Liked: Cleanliness, staff & service
The staff and location are amazing.
Stayed 7 nights in Dec 2024

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, the only thing i would like to say was that the room looked completely different than in the photos. Nothing big, but it just wasn't what i expected.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryan

Liked: Staff & service, amenities, property conditions & facilities
Luis at the front desk was extremely helpful and spoke good english
Stayed 2 nights in Dec 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed now in all three Los Arcos properties. We have enjoyed them all. The pools, access to the beach and within walking distance of every kind of food you could possibly want. Staff very helpful and made a special effort give everyone a festive Christmas experience.
Stayed 7 nights in Dec 2024

2/10 Terrible

Rudy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start when we were escorted to our hotel room there was water on the floor from the mini fridge door being left open. This hotel is old & so some things you expect to have aren’t gonna operate the way we expect in 2024. The phone inside the hotel room didn’t work and so no calls could be made to the front desk. An employee told us that many of the rooms are the same way because the cable phone lines are old. When I went downstairs to talk to the hotel manager she was quite rude and sarcastic, We had stayed in this hotel 22 years ago and my wife wanted to take a trip down memory lane, bad idea. The staff are just not professional and of low integrity which is what you would expect at an outdated hotel like this. The best part of the hotel is the location with respect to the Zona Romantica area which is old town Puerto Vallarta. My wife & I went out to the malecon to have some drinks at Señor Frogs which was great and soon after departing Señor Frogs our 14 year old son who had stayed back at our hotel room called us to tell us that a hotel employee had just entered our room with a key after knocking on the door a couple of times (we strictly forbade our son from answering the room for any reason) the hotel employee who was wearing the brown guayabera shirt quickly left the room upon seeing our son without identifying himself at all. That was at 9:30pm which is obviously not hotel room repair hours (too late) and no excuse for entering a room without permission.
Stayed 1 night in Dec 2024

8/10 Good

KARLA

Stayed 2 nights in Nov 2024

2/10 Terrible

Martin, Verdun

Stayed 4 nights in Dec 2024

8/10 Good

Shireen

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is mine and my husband’s 3rd year in a row coming to PV and staying at Playa Loa Arcos and we love it every time. The location is everything and the staff is awesome.
Stayed 6 nights in Dec 2024

10/10 Excellent

Luis David Castellanos De La

Liked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed multiple times at Los Arcos. The staff are very friendly and the property is always clean.
Stayed 14 nights in Dec 2024

10/10 Excellent

Sandra Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 9 nights in Dec 2024

6/10 Okay

Arthur J

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The check in experience was subpar. The room itself was supposed to be a “double room king bed”, instead it was a single room with two twin beds, because they were out of king beds???
Stayed 1 night in Dec 2024

10/10 Excellent

charles, Phoenix

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Gail

Stayed 5 nights in Nov 2024