2/10 Terrible
Martin
Travelled with family
5 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TYPHOID FEVER ALERT!!!
Public health is aware of this and we are sure that staff knew it as well but they didn’t mention it for a sole business purposes!
On a check in we got reusable bottles for their filtered water but in our room we found plastic bottled water. When asked why? We were told that some customers are sick because they ate in other restaurants outside the resort!!!
First warning sign.
We were all vaccinated against Typhoid fever in Canada but regardless we all got ill and landed in hospital on IV antibiotics and fluids!
We were told in the hospital that they had an outbreak of typhoid due to poor sewage treatment and it can be from water, food or snorkeling around the island where even corals died due to sewage pollution!
This is a NEW resort beautifully designed and VERY EXPENSIVE to allow something like this to happen!!!
Everyone was sick in that resort!!!
Also food selection was poor but tasty! We questioned the food handling, because they would make food and let it sit on 35 C degrees for hours!
We did not have a single bite outside the resort!
At night there is no entertainment, so you feel locked in, because the path to other villages is through the jungle or by boat.
The doors in the rooms are cut too short and not possible to close completely, so we had all sorts of jungle insects and animals roaming around the room!
Snorkeling excursions were nice but it seems we snorkelled in the sewage water!
Martin
Stayed 4 nights in Jul 2024