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Mama Shelter Rennes

4.0 star property
Rennes hotel in Rennes Centre with 3 restaurants and full-service spa

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Photo gallery for Mama Shelter Rennes

Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Reception
Interior detail
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
The current price is ฿3,400
฿3,880 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

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Room, 1 Double Bed | In-room safe, individually decorated, individually furnished

Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

In-room safe, individually decorated, individually furnished

Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, individually decorated, individually furnished

Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Balthazar Hôtel & Spa Rennes - MGallery Hotel Collection

  • Hot tub
  • Spa
  • Pet-friendly
  • Free WiFi
9.6 out of 10, Exceptional, (438)
The price is ฿6,196
฿6,990 total
includes taxes & fees
16 Mar - 17 Mar
Balthazar Hôtel & Spa Rennes - MGallery Hotel Collection
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About the area

Map
3 Place de la Trinite, Rennes, FRANCE, 35200

What's nearby

  • Rennes Cathedral - 1 min walk
  • Place des Lices - 1 min walk
  • Le Couvent des Jacobins - 5 min walk
  • Le Liberte - 13 min walk
  • Place de la Gare - 20 min walk

Getting around

  • Sainte Anne Station - 5 min walk
  • Pontchaillou Station - 17 min walk
  • Rennes (RNS-Saint-Jacques) - 18 min drive

Restaurants

  • ‪Fox and Friends Pub - ‬1 min walk
  • ‪Delirium café - ‬2 min walk
  • ‪Poney Club - ‬2 min walk
  • ‪Le Scoop - ‬3 min walk
  • ‪La Crêperie Rennaise - ‬3 min walk

About this property

Mama Shelter Rennes

Upscale hotel located in Rennes Centre
At Mama Shelter Rennes, you can look forward to shopping on-site, dry cleaning/laundry services and 4 bars. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a steam room and a sauna, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), tour/ticket information and a front desk safe
  • Coffee/tea in reception, a 24-hour front desk and a banquet hall
  • Smoke-free property, concierge services and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 119 individually furnished rooms include thoughtful touches such as air conditioning, as well as amenities such as free WiFi and offices.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LCD TVs with satellite channels
  • Free infant beds, heating and daily housekeeping

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the swimming pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Rennes Hotel
Mama Shelter Rennes RENNES
Mama Shelter Rennes Hotel RENNES

Frequently asked questions

Does Mama Shelter Rennes have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Mama Shelter Rennes?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Rennes on 16 Mar 2025 start from ฿3,400.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mama Shelter Rennes pet-friendly?

Yes, this property allows cats and dogs (limit 1 total).

How much is parking at Mama Shelter Rennes?

This property doesn't offer parking.

What time is check-in at Mama Shelter Rennes?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mama Shelter Rennes?

Checkout is at noon.

Where is Mama Shelter Rennes located?

Located in Rennes Centre, this spa hotel is steps away from Rennes Cathedral and Place des Lices. Le Couvent des Jacobins and Rennes Opera House are also within 10 minutes. Sainte Anne Station is 5 minutes by foot and Republique Station is 7 minutes.

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Mama Shelter Rennes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 245 reviews
Rating 8 - Good. 50 out of 245 reviews
Rating 6 - Okay. 16 out of 245 reviews
Rating 4 - Poor. 11 out of 245 reviews
Rating 2 - Terrible. 4 out of 245 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Great hotel chain the always offers good location and good staff to make you feel welcome.
Stayed 1 night in Aug 2024

10/10 Excellent

Berenice

Wonderful staff, comfortable and quiet rooms, great coffee at breakfast. Would absolutely book here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Tobias

Great place in a great location
Great stay, really friendly atmosphere and helpful staff. Could have offered more pool availability if anything.
Stayed 5 nights in Jul 2024

10/10 Excellent

Stuart

From the moment you arrive Mama Shelter has a pulse in the heart of old Rennes. If you have time check out the spa & remember to book beforehand. It's great and the restaurant / rooftop bar is a must.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Lovely rooms and building. Chaotic breakfast service though as all the food and drink options were spread across the restaurant. Otherwise great stay and amazing roof terrace!
Stayed 1 night in Aug 2024

10/10 Excellent

Elena

Highly Recommend
Beautiful hotel, perfectly located for exploring Rennes. Comfortable room and bed, lovely pool and great restaurant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Highly recommend to anyone staying in Rennes
Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Oasis in the city center
Great city hotel, like an oasis in the city center. The hotel has everything for a nice city vacation. It is located just by a central square which is buzzing on Saturday with a local market with all sorts of specialties. The rooms are well decorated and fun, bed is super comfortable, and shower was amazing with a “rain” showerhead. Nice pool and spa area for a little couples retreat. Rooftop bar has a spectacular view and restaurant serves high quality food. I will definitely recommend and look for more Mama hotels when I travel to other cities as well.
Stayed 1 night in Jul 2024

10/10 Excellent

CHARLTON

beautiful property
Stayed 2 nights in Aug 2023

10/10 Excellent

Sandra

Very quiet and safe. The pool are spa was super clean and the pool temperature was perfect. Comfortable bed and a/c climate control was superb.
Stayed 10 nights in Aug 2023

8/10 Good

Tina

Interesting decor, well equipped good sized rooms and great central location. The roof top restaurant food quality benefit from improvement.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michelle

City Center location
Stayed 3 nights in Dec 2023

6/10 Okay

Georgette

I did not like that the accomodation was very basic, definetly less than a 3* hotel. In the hotel itself the room was very basic more like a 2 strar, no toiletetrie not even a box of tissues. Then when I opened the bathroom door I smelled GAS ( yes like ccoking gas ). When I went to the reception to report I was told that there is NO WAY there is a scent of gas. Eventually the technician came up and he said indeed the smell might come form the extensive work done to enlarge the hotel probably for the pressure on the pipes. As yo can imagine after 18 hours of flying I di not expect such a problem. If possible I request a refund. Thank you! Professor Popa
Stayed 2 nights in Oct 2024

10/10 Excellent

Lockey

The most beautiful people work at this hotel, beautiful both inside and out. I felt truly cared for and safe and even loved. The hotel was top notch and classy without being unfriendly or snobby, the interior decor of the room was beyond gorgeous. The entire experience of staying at Mama Shelter brought me joy. I highly recommend it.
Stayed 18 nights in Aug 2023

10/10 Excellent

Verified traveller

Great hotel - would stay again
Great hotel. Lots of amenities such as restaurants, bars, pool, gym and karaoke. Lovely well decorated, clean rooms with comfortable beds. Great safe and central location. Only minor negative (not worth any stars as you can read the reviews and prepare in advance) is not providing toiletries in the name of being eco friendly - however I think this worsens the environmental impact as visitors probably end up buying individual items and throwing them when you could have a refillable dispenser. Also a bit contradictory as they give you body cream? Just worth a mention for the hotel to pick up - but as I say it was a lovely, modern, comfortable, high quality and reasonably priced hotel which I would definitely stay at again.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

It looks like a nice hotel with big room, but almost nothing provided inside the room, no tea or coffee maker, no even shower gel, they charge you 5 eur for slippers
Stayed 2 nights in Dec 2023

8/10 Good

CHarles

where is Mama?
Mama left the house, leaving the children in charge. I adored the energy and enthusiasm of the staff but they were so young that at multiple time I received an awful client service (I had to interrupt the waitress while what sapping at the bar after waiting for 20 min, one of a few more example)
Stayed 2 nights in Dec 2023

6/10 Okay

Omer

Disliked: Amenities
This is a great hotel for its location and it's modern freshly refurbished state. The hotel provides a great hard product. However, the rooms miss very basic necessities from a 4 star hotel. For example, there is nothing but a bar of soap in the bathroom. This is unacceptable to me - i dont even use bar soaps at all as I don't find them hygienic. We had to share a single bar with my partner and needed to wash our hair with that. This was ridiculous. Also there is no tea coffee making stuff in the room. To relax with a cup of warm tea, you need to go to the bar and drink it after paying 4.5 euros for a cup of hot water. Even worse, there is not even a paper cup or glass cup in the room to drink some water. They left a small bottle of evian water for two people. I'm not sure why but there was a lot of dust in the room which we noticed looking into the lights. I felt congested from the dust each night I slept here. We didnt understand were the dust was coming from because the room was clean. But switching off the ventilation a bit helped a bit on our second and third night. maybe they need to check their ventilation filters. overall, while we really enjoyed the location and modern building/rooms, the basic services that you would expect from simple bed and breakfast hotels were missing. for this reason, we are not pleased with our stay.
Stayed 3 nights in Sep 2024

8/10 Good

Madeline

Not what I signed up for…but that’s life!
I was really looking forward to my stay at Mama Shelter particularly for the amenities…which seem to champion eco friendliness over the comfort of the clientele. There is no hair conditioner (even upon request), which is not only a first in my Mama Shelter experiences but I find unacceptable for a 4 star hotel. The wonderful overhead shower heads lacked pressure because of a necessity to clean the calcification after a year and a half of operation… to the point where I actually would have done it myself if I was staying for more than a night. The staff was lovely, following their orders but all issues were simple met with “that’s our culture at Mama Shelter” which, from my experience, is not entirely true so felt like a bit of a cop out. The cocktail on the rooftop was definitely the highlight. I had to send my steak back to be cooked a little (ordered at rare/medium rare it came out still breathing and poorly presented). The staff though were very kind and accommodating to the best of their abilities! I appreciated their efforts to rectify my complaint with a late check out as well as rescheduling my hour in the spa, because apparently at this spa/pool they allow children to run free so it’s not the relaxing environment it could be. The breakfast definitely compensated for the above hiccups and the kindness of the staff of course who was just doing their job as best they could. Although I don’t know if I will stay at Mama Shelter again if this is their new “culture”.
Stayed 1 night in Aug 2024

10/10 Excellent

Olga

Great please very high end for the area, very good location basically in the middle of everything, cab will drop you off in the public parking lot 10 meters for the main entrance, security at the doors in the evening huge court yard with out door seating, secret bar open late. All access to the floors is by room card only so nice and safe. Pool is by reservation only so make it at time of check in it’s very nice and clean so is the sauna. Rooftop restaurant is also very cool DJ and blah blah blah very trendy. If you have small kids make sure to put the child lock on the tv as all the movies are free including some the kids shouldn’t be watching. We went with 2 kids (pre teen and teen) they enjoyed. Also by the check in desk there are some items for sale for adults so just keep to you left when you walk to the elevators, 50 euro a night deposit ***, no shampoo provided no nose napkins soap was there this not an issue there is a mini mart 2 min away or take some with you. Every Saturday huge massive farmers market basically at the entrance to the hotel absolutely amazing, raw seafood, fruits veggies and so much more. At the other end cooked foods cold cuts and breads, baked goods
Stayed 3 nights in Jul 2023

2/10 Terrible

wei min

Disliked: Amenities, property conditions & facilities
Is worst stay we had experienced as seasonal traveller for biz and leisure. The hotel does not provide basic amenities which you should have even from 1-2 stars hotel. We seriously wonder how this hotel is rated as 4 star and charged the rate they do when they provided worse services and amenities for hotel guests. Hotel charge guest on tooth brush and toothpaste and charge on slippers. Worst above all, no water kettle in the room as it was claimed only for executive room guests.. so any hot water needs get yourself from the bar. Again, a good excuse to charge you for coffee since none hot water nor coffee provided in room. And instead of proper hair shampoo n conditioner, one tiny soap is provided for body wash and hair wash!! The breakfast is crap, we staying 5 nights and everyday same food no a single change. Unlike most of true 3-4 star hotels, there some effort made to change menu for bf for some. There also list of safety hazards, when took hot water downstairs, they let you carry super hot water in a tin pot which can burn ur hand in 30 sec w hot water inside. Bf Restaurant has low hanging light just hit ur head every time u sit n stand up… I do want to say the staff is relatively responsive but unfortunately all the poor policy mama shelter decided for their guests on amenities show little care for customer just all about making money and profit. It left super bad taste not just to us but all friends staying the same hotel with us. We will ban this chain n brand
Stayed 4 nights in Nov 2023

10/10 Excellent

mortier

Cet hôtel est magnifique, le personnel est au petit soin. L'espace détente est magnifique, mention spéciale pour la piscine et les bains bouillonnants
Stayed 4 nights in Dec 2024

8/10 Good

DAVID

Très bel établissement, décoration de très bon goût, standing correspondant aux 4 étoiles, idéalement situé dans la ville. Personnel sympathique, « à la cool » pas toujours très pro mais agréable. Pas de shampoing ou gel douche fourni (simples savons solides)
Stayed 3 nights in Nov 2024

10/10 Excellent

Luc

Stayed 1 night in Nov 2024

10/10 Excellent

Laure

Stayed 1 night in Nov 2024