Our family has already visited Palm Beach Resort several times ago prior to this booking. To my surprise, I received an email stating that what I (already paid for which was charged straight off my credit card) was good for 4 guests and not 5. I was irritated because they give you a notice one day before the actual booking. I have responded on their email and did not hear any feedback. When we got there, I did the usual write down the names of folks I am with for which I did, on this very same day, I stipulated that (next day) I need to leave their premises to attend an event within the area. We got back before 11 pm’ish and to my surprise again I realized the stuff didn’t properly endorsed and paid attention to what I have said and requested, the security personnel thought we’ve added another guest and the way they question is somewhat disappointing and very irritating. The road to get to main PBR during our visit was still under construction. If you ask me if I’ll come back regardless of the bad experience with their stuff, I totally said I would because of the improved ‘full-board’ meals from day to night. What more do they need and have to improve? High-range wifi connection, if possible do something with the beach its too and full of rock pebbles that you’ll need a foot gear to combat and enjoy the salt water.