Beatiful location. Very nice view. Most of the staff was very nice. Eventhough most of them didn't speak english, they were carrying the device to translate. Good food. Just inform properly about amount of spicy.
Very good breakfast, several options. Western and asian style.
The first night we were set on a room right next to the DJ . So it was so loud we couldn’t sleep until like midnight . The. They were kind enough for the next day to put us in another room . However the bedsheets were so dirty that we couldn’t go to bed until they came back to change them at 11pm . They gave us a bottle of wine for the issue , that was nice but I really didn’t expect this from this price of hotel .
Very nice modern hotel, can find any faults but I wouldn’t expect any for the price they charge. Sometimes the English language skill was a problem but was able to find a way round this.
The hotel is amazing with awesome service!!! Everything looks just as on pictures and experiencing even better! I’m too sensitive to smell in the room- they washed my carpet and brought me air purifier, so it became perfect! OMG! it’s really decent place to stay in!!
Check in/check out was amazing - the staff were efficient, friendly and helpful. The room was spacious and we had a fabulous view of the ocean. The pools were clean and looked just like the photos. The Chinese restaurant was our favourite during our whole Sanya trip. The food was so flavourful and fresh.
The hotel was beautiful and clean. The staff was friendly and helpful. The food in the local restaurant was great with many western and Chinese options. The hotel was close to the local because and many places to eat. The hotel property was spacious and beautiful. They had three pools that were beautiful and clean.
180 ocean view, good size room and great bathroom with Bath tub facing the ocean view. It also come with a shower room. I love the walk in closet and the Espresso machine also. Customer service with a smile and restaurants with great food varieties.
This resort was absolutely beautiful and deserves the 5 star rating. Though most employees spoke Mandarin only, I was able to get by. The amenities were great as well as the food and services. My room smelled a bit like smoke - that was my only complaint as the concierge did not ask me whether I preferred a non-smoking room or a smoking room. The views were amazing from my 18th floor room of the JW Mariott hotel across the way and the ocean to the left of Dadonghai. The actual beach was just a five minute walk from the hotel and water sports were plenty on that beach.