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Comfort Inn & Suites

2.5 star property
Hotel in West Springfield with 24-hour front desk and indoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Indoor pool
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, blackout curtains, iron/ironing board, free WiFi
Fridge, microwave, coffee/tea maker

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is ฿3,298
฿3,774 total
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade) | Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Pillow-top bed
Private bathroom
  • 27.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool
La Quinta Inn & Suites by Wyndham Springfield MA
Pool
Breakfast included
Pet-friendly
Parking included
8.2 out of 10, Very good, (1264)
The price is ฿3,828
฿4,343 total
includes taxes & fees
8 Dec - 9 Dec
La Quinta Inn & Suites by Wyndham Springfield MA
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About the area

Map
106 Capital Drive, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 1 min walk - 0.2 km
  • Big E - 5 min drive - 3.5 km
  • Baystate Medical Center - 6 min drive - 5.5 km
  • MassMutual Center - 7 min drive - 7.8 km
  • MGM Springfield - 8 min drive - 7.9 km

Getting around

  • Springfield Union Station - 7 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 29 min drive

Restaurants

  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Rumbleseat - ‬6 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk

About this property

Comfort Inn & Suites

Hotel near MGM Springfield
You can look forward to dry cleaning/laundry services, a fireplace in reception and a hot tub at Comfort Inn & Suites. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a front desk safe and free newspapers
  • A 24-hour front desk, a gift shop and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 75 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and free newspapers.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Does Comfort Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Inn & Suites?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on 6 Dec 2024 start from ฿3,297.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn & Suites?

Self-parking is free at this property.

What time is check-in at Comfort Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Comfort Inn & Suites?

Checkout is at 11:00 AM.

Where is Comfort Inn & Suites located?

Situated in West Springfield, this hotel is within 1 mile (2 km) of Olympia Ice Center, Connecticut River and Q Pin 2's. Big E and Holyoke Mall are also within 3 miles (5 km).

Comfort Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 245 out of 768 reviews" "
Rating 8 - Good. 255 out of 768 reviews" "
Rating 6 - Okay. 151 out of 768 reviews" "
Rating 4 - Poor. 86 out of 768 reviews" "
Rating 2 - Terrible. 31 out of 768 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

stacey

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Property has not been updated in a long time. Run down. Tiles chipped in shower. Uncomfortable furniture
Stayed 1 night in Nov 2024

8/10 Good

Jan

Travelled with family
Nice quiet location, easily accessible to shopping and dining.
Stayed 5 nights in Oct 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Just needs updating
Stayed 1 night in Nov 2024

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness
Over priced weekend rate The jacuzzi was excellent but the rest was mediocre Breakfast was good. Should run layet3thsn 9am onweekends.
Stayed 3 nights in Oct 2024

6/10 Okay

Shaneice

Disliked: Property conditions & facilities
Hot tub
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that we had a very pleasant stay. I wish that it could’ve been longer so that we could’ve used the pool though. I was impressed with the staff and how committed they were to doing a good job!
Stayed 1 night in Oct 2024

8/10 Good

Asif, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located off 91 ! Would stay there again
Stayed 1 night in Oct 2024

10/10 Excellent

Deirdre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in and for morning breakfast were friendly and wonderful.
Stayed 2 nights in Oct 2024

4/10 Poor

Caitlin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty, shower had mold, stains on the sheets. Fine for one night, but wouldn’t stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Stayed 1 night in Sep 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay
Stayed 2 nights in Oct 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Key card kept turning off and vending machines out of date
Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Everything was very nice
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Melissa

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property was pretty dingy. The first room had black mold in the bathroom. We were offered an upgrade to a suite with wallpaper that was falling down and furniture that looked in very used condition.
Stayed 1 night in Sep 2024

8/10 Good

JAMES M

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was better than most motel offerings.
Stayed 2 nights in Sep 2024

4/10 Poor

Sarai

Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, amenities
Staff was friendly , beds were comfy . Great hotel
Stayed 7 nights in Sep 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

6/10 Okay

Heidi

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
hotel with a perk of indoor pool. That said back door was unlock, around midnight a fight broke oit in hallway which resulted in 4 cops and ambulance showimg up. There was an arrested, then people lingeared in parking lot making nervous about my car.
Stayed 1 night in Sep 2024

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a super great stay! Only negative was I called for a late checkout and was told yes then the hotel got mad at me for not knowing it. It was clean the the tv’a worked.
Stayed 1 night in Aug 2024

6/10 Okay

Danielle

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t love a few cleanliness aspects of the room/pool but as a mom with her kiddos I’d say it was a great environment. Better structure around the waffle maker would be cool. I couldn’t leave my 4 & 6 yr old at a table alone with that many people bustling about. We waited well over an hour for a darn waffle.
Stayed 3 nights in Aug 2024