See all properties

Mercure London Staines-upon-Thames Hotel

3.0 star property
Unwind with a drink by the riverside while savoring international flavors.

Choose dates to view prices

Photo gallery for Mercure London Staines-upon-Thames Hotel

Exterior
Exterior
2 bars/lounges
Exterior
Twin Room, River View | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly
The current price is ฿1,907
฿2,288 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, River View

Twin Room, River View | In-room safe, desk, blackout curtains, iron/ironing board

Twin Room, River View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Portable fan
Shower/bath combination
Private bathroom
  • 15 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Portable fan
Shower/bath combination
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room, 1 Queen Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Portable fan
Shower/bath combination
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, River View

In-room safe, desk, blackout curtains, iron/ironing board

Double Room, River View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Portable fan
Shower/bath combination
Private bathroom
  • 16.5 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (Classic)

Family Room, 1 Double Bed with Sofa bed (Classic) | In-room safe, desk, blackout curtains, iron/ironing board

Family Room, 1 Double Bed with Sofa bed (Classic)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed
Portable fan
Shower/bath combination
  • 15 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property

ibis London Heathrow Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
7.8 out of 10, Good, (2399)
The price is ฿2,193
฿2,632 total
includes taxes & fees
9 Mar - 10 Mar
ibis London Heathrow Airport
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Thames Street, Staines, England, TW18 4SJ

What's nearby

  • Royal Holloway, University of London - 5 min drive
  • Runnymede - 6 min drive
  • Thorpe Park - 6 min drive
  • Windsor Castle - 12 min drive
  • LEGOLAND® Windsor - 13 min drive

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Nostrano Lounge - ‬3 min walk
  • ‪Nando's - ‬5 min walk

About this property

Mercure London Staines-upon-Thames Hotel

Hotel near Thames River
Take advantage of a terrace, a garden and dry cleaning/laundry services at Mercure London Staines-upon-Thames Hotel. The on-site international cuisine restaurant, Riverside Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a business centre.
You'll also find perks such as:
  • Continental breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • 1 meeting room, luggage storage and a 24-hour front desk
  • Smoke-free property and a banquet hall
Room features
All 88 rooms boast comforts such as 24-hour room service, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Heating and portable fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 32-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7 AM to 9 AM for a fee: GBP 7 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately GBP 7.00 per person
  • Self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Mercure London Staines-upon-Thames Hotel Hotel
Mercure London Staines-upon-Thames Hotel Staines
Mercure London Staines-upon-Thames Hotel Hotel Staines

Frequently asked questions

Is Mercure London Staines-upon-Thames Hotel pet-friendly?

Yes, Mercure London Staines-upon-Thames Hotel allows pets (limit 1 total). There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure London Staines-upon-Thames Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Mercure London Staines-upon-Thames Hotel on 16 Mar 2025 start from ฿1,907.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure London Staines-upon-Thames Hotel?

Self-parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Mercure London Staines-upon-Thames Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure London Staines-upon-Thames Hotel?

Checkout is at noon. Late checkout is available for GBP 50 (subject to availability).

Where is Mercure London Staines-upon-Thames Hotel located?

Situated on the riverwalk, this hotel is steps away from Thames Path and Thames River. Thorpe Park and Royal Holloway, University of London are also within 3 miles (5 km). Staines Station is 9 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure London Staines-upon-Thames Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 98 reviews
Rating 8 - Good. 33 out of 98 reviews
Rating 6 - Okay. 12 out of 98 reviews
Rating 4 - Poor. 7 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Easy check in lovely room lovely veiw
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniele

Lovely hotel ! Staff very polite!!
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Good location nice staff easy for the town.
Stayed 1 night in Nov 2024

10/10 Excellent

Jana

Great proximity to LHR (around 20 minutes drive), comfortable bed and spacious room, great and helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Great value hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Great location, spotless rooms and a great breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Steven Ivan

Very nice room aling the river
Stayed 1 night in Oct 2024

8/10 Good

Ann

Lovely position next to the Thames.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Stayed just one night, very convenient for a family party nearby, easy walking in the area and felt very safe.
Stayed 1 night in Nov 2024

10/10 Excellent

William

A very nice place to stay near Heathrow
Stayed 1 night in Oct 2024

8/10 Good

John

Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie Jayne

I really enjoyed the stay and i will be back!
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Great overnight stay
Nice and clean ,comfy bed , value for money. Nice shower and good facilities.
Stayed 1 night in Oct 2024

8/10 Good

Keith

Overall a good experience. My 3rd floor bedroom was very cold despite the provision of a small portable electric radiator which was ineffective and probably expensive to run. This differs to my travelling partner’s experience who said his was too hot. Other than that the hotel is finecc bc and I would use it again.
Stayed 1 night in Feb 2025

6/10 Okay

Lawrence

Could do with a little TLC
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Good value hotel, nothing fancy
Stayed 1 night in Nov 2024

10/10 Excellent

Inese

When I stayed first time I was pleasantly surprised when I walked into the room. It was a good-sized room with a balcony. The bed was very comfortable. I had a great night's sleep. The second time was just as good as the first, and it exceeded all of my expectations.Hotel staff is exceptional⭐️⭐️⭐️⭐️⭐️I really liked the hotel, staff were fantastic and the location was really good. ⭐️⭐️⭐️⭐️⭐️ I would highly recommend this hotel and definitely stay there again ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Comfortable hotel in a good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Staff is friendly and helpful. Rooms are clean and cozy. Location is next to the river, and is a beautiful setting. We will definitely stay again!

10/10 Excellent

Richy

Excellent stay Stayed in room with view and balcony 👍 Excellent staff on reception in the morning
Stayed 2 nights in Sep 2024

10/10 Excellent

Sally

Great value for money, nice location by the river
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Staff were excellent. Extremely helpful
Stayed 1 night in Nov 2024

8/10 Good

Nicola

Family trip
Lovey hotel, great location for our trip to Thorpe Park. Reasonable priced parking, 10.00 for 24hrs. Would be fab if free 😀
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Rooms were spacious and very nice. Great breakfast included. Staff were pleasant and helpful. The Manager Magna was exceptional. Always ensuring we had anything we needed
Stayed 1 night in Nov 2024

8/10 Good

Phil

Nice river setting
A nice hotel on the river. Well kept to a high standard and friendly, helpful staff
Stayed 1 night in Sep 2024