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"A wonderful but ageing hotel. Staff are courteous and very professional. Rooms are great and spacious. However, the hotel in general is looking old and in need of a refurbishment, especially considered the £155 price tag. In BKK it faces stiff competition. Still a wonderful grand old lady of a hotel. Restaurants, boat shuttle, spacious rooms, and on-river restaurants are its strong points."

"At check-in they insisted that we had requested twin beds even though my hotels.com reservation clearly stated that we requested a king size. They initially said no king size beds were available at all but eventually found us a room with a king size (upgraded room type). About the room, lighting controls were confusing, with bathroom light switches by the front door. The bed was one of the best I’ve slept in with really good pillows and bed linen. Towels were not replaced by housekeeping so we...

"It was a bit out of my way. "