The Arrabelle at Vail Square, A RockResort

4.0 star property
Family-friendly slopeside fun with ice skating

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Arrabelle at Vail Square, A RockResort

Exterior
Outdoor spa tub
Premier Room, 3 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace
Room, 2 Bedrooms (Residence) | Living area | 42-inch flat-screen TV with satellite channels, TV, fireplace
Meeting facility
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Spa
    Spa
The price is ฿12,497
฿17,215 total
includes taxes & fees
11 Nov - 12 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Available filters for rooms
Showing 23 of 23 rooms

Townhome, 5 Bedrooms (Gore Creek, Residence)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private outdoor hot tub
  • 399 sq m
  • Mountain view
  • Sleeps 12
  • 1 King Bed, 5 Single Beds and 1 Queen Bed

Executive Room, 2 Queen Beds

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Arrabelle)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 5 Bedrooms (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 438 sq m
  • Sleeps 10
  • 5 King Beds

Penthouse, 4 Bedrooms (Landmark, Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 246 sq m
  • Mountain view
  • Sleeps 10
  • 4 Queen Beds and 1 King Bed

Premier Room, 1 Bedroom (Residence)

Highlights

Fireplace
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 10
  • 5 King Beds

Superior Room, 2 Queen Beds

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 56 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 4 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 390 sq m
  • Sleeps 8
  • 4 Queen Beds and 1 King Bed

Room, 4 Bedrooms (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 307 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

Premier Room, 2 Bedrooms (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 195 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 204 sq m
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 King Bed

Room, 3 Bedrooms (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 204 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Bedrooms (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 158 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Townhome, 4 Bedrooms (Gore Creek, Residence)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private outdoor hot tub
  • 348 sq m
  • Sleeps 10
  • 2 Double Beds and 3 King Beds

Room, 1 Bedroom (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

Room, 4 Bedrooms, Mountain View (The Lion)

Highlights

Fireplace
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Mountain view
  • Sleeps 12
  • 2 King Beds

Room, 2 Bedrooms (Lion, Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 139 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Similar properties

About the area

Map
675 Lionshead Place, Vail, CO, 81657

What's nearby

  • Eagle Bahn Gondola - 2 min walk
  • Vail Valley Medical Center - 12 min walk
  • Vail Ski Resort - 13 min walk
  • Gondola One Ski Lift - 4 min drive
  • Gerald R. Ford Amphitheater - 4 min drive

Getting around

  • Denver International Airport (DEN) - 131 min drive

Restaurants

  • ‪Garfinkel's - ‬2 min walk
  • ‪Vail Chophouse - ‬2 min walk
  • ‪Vail Brewing Company - ‬16 min walk
  • ‪The Little Diner - ‬2 min walk
  • ‪Pazzo's Pizzeria - ‬16 min walk

About this property

The Arrabelle at Vail Square, A RockResort

Upscale family-friendly hotel near Vail Ski Resort
At The Arrabelle at Vail Square, A RockResort, you can look forward to a free breakfast buffet, a terrace and shopping on-site. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, ski passes and ski storage. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant, Tavern on the Square, offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as ice skating. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • A local area shuttle, an electric car charging station and express check-out
  • Babysitting (surcharge), luggage storage and a porter/bellboy
  • Guest reviews say great things about the helpful staff and location
Room features
All 62 rooms include comforts, such as fireplaces and premium bedding, as well as perks, such as heated floors and iPads. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Highchairs and free infant beds
  • Designer toiletries, deep-soaking baths and hairdryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, heated floors and coffee/tea makers

Languages

English, French, German, Italian, Latvian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 15 metres
  • Area shuttle
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tavern on the Square

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Spa

  • 9 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • IPad
  • MP3 dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The following accommodation is located near the main hotel building: Townhome, 5 Bedrooms (Gore Creek, Residence); Premier Townhome, 4 Bedrooms (Gore Creek, Residence); Room, 2 Bedrooms (Lion, Residence); Room, 4 Bedrooms, Mountain View (The Lion). Guests booked in these accommodation must check in at The Arrabelle front desk and have access to all hotel amenities during their stay.

Renovations and closures

The following facilities or services will be unavailable from October 1 2024 to November 14 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
The following facilities are closed seasonally each year. They will be closed from 7 April to 31 May:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arrabelle
Arrabelle Vail Square RockResort
Arrabelle Vail Square RockResort Hotel
Arrabelle Vail Square RockResort Hotel Vail
Arrabelle Vail Square RockResort Vail
Arrabelle At Vail Square, a Rock Hotel Vail
Arrabelle Hotel Vail
Arrabelle Vail Square RockResort Resort Vail
Arrabelle Vail Square RockResort Resort
The Arrabelle at Vail Square A RockResort
Arrabelle Vail Square Rock
The Arrabelle at Vail Square A RockResort
The Arrabelle at Vail Square, A RockResort Vail
The Arrabelle at Vail Square, A RockResort Hotel
The Arrabelle at Vail Square, A RockResort Hotel Vail

Frequently asked questions

Does The Arrabelle at Vail Square, A RockResort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Arrabelle at Vail Square, A RockResort?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at The Arrabelle at Vail Square, A RockResort on 11 Nov 2024 start from ฿12,497.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Arrabelle at Vail Square, A RockResort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at The Arrabelle at Vail Square, A RockResort?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at The Arrabelle at Vail Square, A RockResort?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at The Arrabelle at Vail Square, A RockResort?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is The Arrabelle at Vail Square, A RockResort located?

Located in the mountains, this ski-in/ski-out hotel in Lionshead is within a 15-minute walk of Eagle Bahn Gondola and Vail Ski Resort, and is convenient for winter sports, such as cross-country skiing and snowshoeing. Born Free Express Lift and Adventure Ridge are also within 5 minutes.

The Arrabelle at Vail Square, A RockResort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 833 out of 1004 reviews" "
Rating 8 - Good. 103 out of 1004 reviews" "
Rating 6 - Okay. 27 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 15 out of 1004 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leidy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

10/10 Excellent

LindaSue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't one single thing I would have added to our accomodations. Everything I could have wanted or needed was provided. The staff was so friendly and helpful and the property was exceptional.
Stayed 3 nights in Oct 2024

10/10 Excellent

Valerie

Stayed 3 nights in Oct 2024

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, with limited staff there due to arriving during "off season" i was blown away by the friendliness and welcome recieved on our arrival. My wife and i just needed a "reset" and we could not have found a more welcoming and beautiful location. The staff made us feel so welcomed and the accommodations were tastefully done exceeding our expectations. I could not have been more greatful for the experience.
Stayed 1 night in Oct 2024

10/10 Excellent

xena

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs r friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Awaz, Bartlett

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place especially for families! Second time staying here and will return again.
Stayed 2 nights in Oct 2024

10/10 Excellent

India

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was initially leery after reading some of the reviews, but once I arrived, my husband and I received five-star treatment during our entire stay! The staff were excellent and very attentive to our needs. Zane was exceptional, going out of her way to make us feel very special. The housekeeping manager was also exceptional in his attention to making our stay special and stress free. Every communication with staff was kind and respectful. The facility was clean, well kept, up-to-date, simply divine! The only inconvenience was that the In-house restaurant was not open, but I was made aware of that before our arrival date. Another thing that I expected based on reading some of the reviews, was that there would be some hidden charges. Upon our checkout, I expected some charges, especially since we received such exceptional hospitality, including a complimentary bottle of wine, a charcuterie, board, an array of truffles in our room, and excellent valet services. We also knew that we would be responsible for tips for the complementary breakfast each morning, so we expected to see some charges on our final bill. To our surprise, our total charges for a five night stay was 17.00. I was certain that they forgot to put something on there so I asked a ton of questions to make sure nothing was forgotten and I was assured that it was accurate. I waited a few days to see if anything would show up on my credit card and it has not. The Arrabelle a 5-star must-stay and I highly recommend!
Stayed 5 nights in Oct 2024

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff was very friendly. We loved being able to walk to everything and enjoyed the fitness center.
Stayed 2 nights in Oct 2024

10/10 Excellent

Awaz, Bartlett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and will definitely go back
Stayed 4 nights in Oct 2024

10/10 Excellent

CHRISTINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in early and requested if we can do an early check in and they have no issue arranging it for us. Everything is nice and the vallet guy Mike is awesome!
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and accommodations were beautiful. The staff was extremely accommodating and kind. There was nothing to complain about during our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arabella is a charming getaway designed to evoke the feel of a quaint French village. From the cobblestone paths to the ivy-covered facades, every detail is thoughtfully curated to transport you to a European escape. The rooms are beautifully appointed, each coming with two cozy robes, and the staff is incredibly attentive and helpful, going above and beyond to ensure a pleasant stay. Parking was a breeze, with valet service taking care of everything, which was especially convenient. The resort fee covers valet, breakfast, and even special treats in the room, making the overall experience feel even more luxurious. During our stay, breakfast was complimentary at a nearby café, a nice perk during the off-season. We were also provided with extra pillows upon request, adding to the comfort of our stay. Overall, the Arabella is a relaxing, well-appointed retreat, perfect for anyone seeking a peaceful escape with top-tier service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ryan, Meridian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Free valet, shuttle service, breakfast, etc.
Stayed 1 night in Oct 2024

10/10 Excellent

Sherry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing and enjoyable in early October. Weather was great and activities in Vail Village were enjoyable. Some restaurants closed this time of year (shoulder season) but there were still plenty of options. The Arrabelle restaurant/bar was closed so breakfast was provided by a walkable deli-style option. It served the purpose but would have liked a sit-down breakfast instead. Our first night there was a very annoying noise - loud clicking noise - coming from the intake vent. After a couple calls to the reception desk a service guy showed up and fixed the issue (failed actuator) quickly. The property is awesome and the room was great. Look forward to returning in the future.
Stayed 2 nights in Oct 2024

10/10 Excellent

Moca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, helpful staff, excellent location, very accommodating, fantastic breakfast at the Belle Cafe, would definitively recommend to anyone. Can't imagine how fantastic it is during the winter holidays. on our future vacation list.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, could not of been nicer
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just amazing. So unique. Huge rooms and immaculate. I would go back in a second.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms were very well appointed. The staff were friendly and attentive. A special shout out to the consierge Helen who was very friendly and helpful!
Stayed 2 nights in Sep 2024

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was lovely but our AC did not work , our friends room was much cooler than ours , front desk and bell staff were great , loved the coffee & water machine
Stayed 2 nights in Sep 2024

4/10 Poor

Kelli

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff was not helpful, the ac broke and we had to ask front desk for two days straight for help. Then they overcharged us and haven't handled that yet either, just too busy. Would not stay again or recommend it. To many other places around that are very nice. And we have yet to receive the credit that they screwed up on. The valet staff were awesome - it is a shame because the property is so pretty.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tobias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was awesome! Espresso machines were awesome! We transport system was awesome! The fact that in room dining closed at 9 pm was not ok.
Stayed 2 nights in Sep 2024

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really had a great time at this resort this fall. They were little short staff so a few things slipped through the cracks but the concierge, Natalie, was very accommodating and handled everything for us. The valet guys who also ran the hotel car service were top tier and so nice and accommodating. The only thing they don’t do is clean your room everyday, maybe it’s only in off season but this should be reviewed because it’s a perk of staying at a hotel… or at least should be, especially for a property like this. the robes, bath and fireplace in the room were amazing and enjoyable. Will definitely be back! thanks!
Stayed 3 nights in Sep 2024

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness
Property is showing wear from age with no signs or upgrades
Stayed 2 nights in Sep 2024