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Hotel Carlton on the Grand Canal

4.0 star property
Waterfront Venice hotel in Santa Croce with 2 restaurants

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Carlton on the Grand Canal

Front of property
Rooftop terrace
Front of property
Superior Double Room, Patio | View from room
Rooftop terrace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is ฿3,646
Price available on 5/11/2024
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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double Room Single Use

Double Room Single Use | Down duvets, minibar, in-room safe, individually furnished

Double Room Single Use

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Down duvets, minibar, in-room safe, individually furnished

Classic Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Triple Room

Down duvets, minibar, in-room safe, individually furnished

Classic Triple Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room | Down duvets, minibar, in-room safe, individually furnished

Family Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Double or Twin Room, Canal View

Down duvets, minibar, in-room safe, individually furnished

Superior Double or Twin Room, Canal View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 18 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Patio

Superior Double Room, Patio | Down duvets, minibar, in-room safe, individually furnished

Superior Double Room, Patio

Highlights

Deck/patio
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually furnished

Superior Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Twin Room

Classic Twin Room | Down duvets, minibar, in-room safe, individually furnished

Classic Twin Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Down duvets, minibar, in-room safe, individually furnished

Single Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Queen Superior

Down duvets, minibar, in-room safe, individually furnished

Queen Superior

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, individually furnished

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

View from room
Hotel Principe
Breakfast included
Pet-friendly
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1015)
The price is ฿3,479
฿4,158 total
includes taxes & fees
27 Nov - 28 Nov
Hotel Principe

About the area

Map
Sestiere Di Santa Croce 578, Venice, VE, 30135

What's nearby

  • Piazzale Roma - 4 min walk
  • Grand Canal - 4 min walk
  • Venetian Ghetto - 9 min walk
  • Port of Venice - 13 min walk
  • Rialto Bridge - 18 min walk

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪Ristorante ai Scalzi - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bar Pasticeria Rio Marin - ‬5 min walk
  • ‪Al Bacco Felice - ‬4 min walk
  • ‪Ostaria al Vecio Pozzo - ‬3 min walk

About this property

Hotel Carlton on the Grand Canal

Upscale hotel near Port of Venice
Piazzale Roma and St. Mark's Square are located near Hotel Carlton on the Grand Canal, which provides a rooftop terrace, a garden and car hire on-site. At the two on-site restaurants, enjoy brunch, lunch, dinner, children's meals and international cuisine. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Babysitting (surcharge), tour/ticket information and smoke-free property
  • Wedding services, luggage storage and multilingual staff
  • Free newspapers, a 24-hour front desk and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 150 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and desk chairs.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, childcare services and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Family friendly

  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Is Hotel Carlton on the Grand Canal pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Carlton on the Grand Canal?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Carlton on the Grand Canal on 5 Nov 2024 start from ฿3,646.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Carlton on the Grand Canal?

Hotel Carlton on the Grand Canal doesn't offer parking.

What time is check-in at Hotel Carlton on the Grand Canal?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hotel Carlton on the Grand Canal?

Checkout is at 11:00 AM.

Where is Hotel Carlton on the Grand Canal located?

Located in Santa Croce, this hotel is within a 5-minute walk of Scalzi Bridge, Piazzale Roma and Grand Canal. Port of Venice and Teatro La Fenice are also within 1 mile (2 km). Venice Santa Lucia Station and Venice (XVQ-Santa Lucia Rail Station) are within a 5-minute walk.

Hotel Carlton on the Grand Canal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 446 out of 1011 reviews" "
Rating 8 - Good. 342 out of 1011 reviews" "
Rating 6 - Okay. 129 out of 1011 reviews" "
Rating 4 - Poor. 49 out of 1011 reviews" "
Rating 2 - Terrible. 45 out of 1011 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closr to train station
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from Pizzale Roma, no need to hire anyone to get to the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and perfect locate to terminal and local transportation
Stayed 1 night in Oct 2024

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
No additional commemts
Stayed 2 nights in Oct 2024

10/10 Excellent

Karishma, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to railway and bus station, gondola ride ,water taxi station .
Stayed 1 night in Oct 2024

10/10 Excellent

Sandesh, foster city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a real nice place to stay and also close to the piazza Roma making the commute easy via water taxi. Views from the hotel rooftop don’t disappoint
Stayed 1 night in Oct 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t expecting a lot and they didn’t disappoint! This is not a 4 star hotel it’s a 3 at best. We were supposed to get a room upgrade but got downgraded to a dumpy room with no heat and no blankets. The rooms and overall look of the hotel is dingy and ragged. Looks nothing like the pictures. If you have another option I suggest that.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Alfredo

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Would not recommend. The bed is very uncomfortable, the pillow was flat causing severe neck pain for the next few days. The bed has no comforter only a very rough cold cover. We had mosquitoes buzzing in our ears throughout the night. We were able to kill a few. The bathroom was ok, no complaints about that. Wouldn’t stay here again. The staff were friendly though so one star for that.
Stayed 3 nights in Oct 2024

2/10 Terrible

Dushyant

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This must be the most spartan four star hotel we have stayed at. You get a bed, two towels, two plastic cups. No coffee maker, no water bottles, no extras. You want to charge your phone, you need to pull out a lamp from the socket. You will get old world charm in the form of physical keys to the room that you have to drop off at the desk before you step out or the writing pad next to the phone that doesn’t work. We found out that the city tax assessed in Italy depends on the star rating of the property, higher the rating, higher the tax. That might explain something.
Stayed 3 nights in Oct 2024

4/10 Poor

Venesia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled of a paint smell, the ceiling needed work. They didnt provide enough toilette paper, the girl at the counter was rude.
Stayed 2 nights in Sep 2024

8/10 Good

Janet

Travelled with family
Great location near the station for a late check in & early departure. Breakfast v good & excellent value.
Stayed 1 night in Sep 2024

8/10 Good

Claudio

Stayed 1 night in Aug 2024

10/10 Excellent

AnneMarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and lovely room decor. The food was e cellent and the staff were extremely polite and helpful !
Stayed 1 night in Sep 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, room, elegant.
Stayed 1 night in Jul 2024

8/10 Good

Deneisha Shavonna Tenile

Liked: Cleanliness, staff & service, property conditions & facilities
There is a nice little street bar not too far down the stretch. we enjoyed late night drinks many times! Going back for sure
Stayed 5 nights in Jul 2024

6/10 Okay

Darren

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property was a reasonable standard (but not of four star quality) the staff presented as not wanting to be there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lori

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel with traditional decor.
Stayed 1 night in Sep 2024

10/10 Excellent

Adriane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice property, classic style. Great buffet breakfast, I would add this to your reservation. Easy location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

8/10 Good

AZEEM

Stayed 1 night in Aug 2024

10/10 Excellent

Bharath

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a room for 1 night only, room was very comfortable with a great shower, window had shutters which didn’t open very far but we looked out onto another roof so we weren’t too bothered about having the shutters open, fantastic location for bars and transport. Reception staff were very helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Lous

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They forgot one of our bags had to come back from crusie ship so instead of $85.00 for trip it was now $200.00. THEY SAID EVEDRYHTING WAS LAODED IT WAS NOT. Otherwise nice facility and staff.
Stayed 1 night in Sep 2024