SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property
Pet-friendly hotel connected to a shopping centre in Wilmington with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Lobby
Standard Room, 1 Queen Bed, Accessible, Bathtub | Desk, iron/ironing board, cots/infant beds, rollaway beds
Free breakfast
Lobby
Reception

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Pet-friendly
  • Housekeeping
The price is ฿2,879
฿3,195 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Highlights

Air conditioning
Kitchenette
Dining table
TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Jetted bath
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Fridge
TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1807 Concord Pike, Wilmington, DE, 19803

What's nearby

  • Nemours Mansion and Gardens - 4 min drive
  • Grand Opera House - 6 min drive
  • Delaware Art Museum - 6 min drive
  • Wilmington Riverwalk - 7 min drive
  • Winterthur Museum, Garden and Library - 10 min drive

Getting around

  • Wilmington Station - 12 min drive
  • Philadelphia International Airport (PHL) - 27 min drive

Restaurants

  • ‪Panera Bread - ‬9 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪A.I. DuPont Hospital Cafeteria - ‬4 min drive
  • ‪Burger King - ‬19 min walk
  • ‪Jasmine Restaurant - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Hotel near Grand Opera House
Located close to Wilmington Riverwalk and Eden Park, SureStay Plus Hotel by Best Western Brandywine Valley provides free breakfast, a garden and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a snack bar/deli.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Bike hire, an electric car charging station and express check-out
  • Express check-in, free newspapers and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 95 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • TVs with cable channels and DVD players
  • Cots/infant beds, coffee/tea makers and daily housekeeping

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Cot (surcharge)
  • DVD player
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 36 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Cots (infant beds) are available for USD 5.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
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SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

Frequently asked questions

Does SureStay Plus Hotel by Best Western Brandywine Valley have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at SureStay Plus Hotel by Best Western Brandywine Valley?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Brandywine Valley on 24 Dec 2024 start from ฿2,878.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Brandywine Valley pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Brandywine Valley?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Brandywine Valley?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at SureStay Plus Hotel by Best Western Brandywine Valley?

Checkout is at noon.

Where is SureStay Plus Hotel by Best Western Brandywine Valley located?

Situated in the suburbs, this hotel is within 6 mi (10 km) of Grand Opera House, Wilmington Riverwalk and Eden Park. Longwood Gardens and Christiana Mall are also within 12 mi (20 km).

SureStay Plus Hotel by Best Western Brandywine Valley Reviews

Reviews

6.4
Rating 10 - Excellent. 264 out of 1006 reviews" "
Rating 8 - Good. 201 out of 1006 reviews" "
Rating 6 - Okay. 192 out of 1006 reviews" "
Rating 4 - Poor. 147 out of 1006 reviews" "
Rating 2 - Terrible. 202 out of 1006 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mina, Easton

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to unwind
Stayed 1 night in Dec 2024

6/10 Okay

Jeffrey

Stayed 1 night in Nov 2024

4/10 Poor

Victor

Liked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Walter

Disliked: Property conditions & facilities
The room was a disaster. The floor tiles were all broken, it was extremely cold even with the heat on as there were cracks on the door. The bed covers were light and did not provide warmth. Overall a terrible stay. Do not recommend at all!!
Stayed 1 night in Dec 2024

6/10 Okay

Rhea-Nel, TORONTO

Travelled with partner
Ok, I wouldn't stay for more than one night. They offer free breakfast and free parking which is a plus.
Stayed 1 night in Dec 2024

2/10 Terrible

Darnell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had roaches
Stayed 1 night in Nov 2024

10/10 Excellent

Tad

Stayed 1 night in Nov 2024

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel are on point. They were helpful with information about the surrounding area for things I needed. Thanks for making me feel like an honored guest. 🙏
Stayed 3 nights in Nov 2024

4/10 Poor

Guadalupe

Stayed 7 nights in Oct 2024

2/10 Terrible

Jigarkumar

Disliked: Cleanliness, staff & service, property conditions & facilities
I had reserved a non-smoking room with two beds for my stay. Upon arrival, I was informed that I needed to pay an additional $16 because the assigned room was pet-friendly. When I explained that I did not have any pets, the staff member insisted that I either pay the $16 pet fee or an additional $30 to change rooms. She then advised me to dispute the charge with the third-party booking platform, Expedia. Unfortunately, the room itself was in extremely poor condition. It was covered in dust, and we encountered several roaches. I documented the issues with photos and videos, which I plan to share with Expedia in the next day or two. I find it unacceptable that Expedia charged me approximately $85, and the hotel added an additional $16 for such substandard accommodations. I will be reaching out to customer support to request a refund, as this experience completely ruined my trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely filthy. I walked in at 230p asking if I could check in a little early and this lady had the nerve to try to charge me an early check in fee. The lobby was dirty and there was a door to the back room that showed an area where the carpets were completely ripped. Eventually I got into the room and it was DISGUSTING. It stank of roach spray and there were literal hand sized stains all over the bed. The lady at the counter acted surprised and I showed her the video and she tried to say it hadn't been changed. Those stains were NOT new.
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Expedia shows the hotel as having checkout time at noon, but we had staff knocking on our door every ten minutes starting at 10:30. at 5 after, someone came and basically told us to get out. that was really our only issue though. overall at was a very nice place
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very economical cost. Not 15 minutes from downtown. Room was clean and cozy. Staff was friendly. Hotel needs a little upgrade. Area was a little dark at night. But otherwise I was satisfied.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc, Weston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad.
Stayed 1 night in Nov 2024

6/10 Okay

Ronald

Stayed 1 night in Oct 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Breakfast could use improving. As well the beds are very comfortable. Staff was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

I liked pet friendly
Stayed 2 nights in Oct 2024

4/10 Poor

Viola

Travelled with family
The hot water in the tub ran continuously. The tv was difficult to use with no instructions.
Stayed 2 nights in Oct 2024

8/10 Good

Ashlee

Business traveller
Liked: Cleanliness, staff & service
You can tell that they have made some quick updates to the rooms. There is easy access to many stores and restaurants in the area.
Stayed 3 nights in Oct 2024

6/10 Okay

Andrea

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Fairly clean, but poorly maintained: TV didn’t work, sink didn’t drain, tub had constantly leaking faucet….
Stayed 2 nights in Oct 2024

4/10 Poor

kathleen

Disliked: Cleanliness
For the most part, this was a perfectly decent budget motel. However, there were several cockroaches in my room, including in my bed when I woke up in the morning.
Stayed 1 night in Oct 2024

6/10 Okay

Lashell

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Prashant

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the friendly staff and grab & go breakfast. I didn’t like the cleanliness of bathroom in the room. It looked way old and I saw a cockroach in there.
Stayed 2 nights in Oct 2024

2/10 Terrible

Marcelo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024