Great location right near all the designer stores. Very easy to get to either side of the island from the hotel. We got a room directly above the outdoor terrace so it was a bit noisy but we were only there for one night. Great front desk staff. The shower gel was empty and we asked to have it filled, the man who came to our room was kind of aggressive and irate, not sure what his problem was but we didn’t let him fck up our vibe
I can’t explain how dirty this hotel was! But i have pictures which I would love to share with Expedia.
This hotel was full of mold everywhere specially room. We told management as soon as we checked in, we have been completely ignored! Staff weren’t friendly at all , didn’t help. Now we checked out and seeing a doctor because of my husband sever allergies to MOLD which we explained to them. But im holding expedia accountable since we trusted expedia to book. We never had such an sever issue with the cleanliness of a hotel, this was more than cleanliness. This was a safety health related issues. I wish I could upload pictures to review but im hoping expedia give the opportunity to share pictures at least with them. This is not acceptable, this is people’s health on the line!
Refrigerator was broken, we told them they said they will fix it! Nothing! Literally they ignored everything. Even manager requested us to email him the pictures of molds in the wall/ceiling/bathroom , we did he just said thank you. Seriously?! Now my husband is severely sick and coughing so bad we are in Naples currently and looking for a doctor! We checked out this morning and not happy at all since the check in!
I need expedia to email me so i can share photos of this horrible place!
Personale molto gentile; Emanuela in particolare è stata veramente disponibile e cordiale. Allo stesso tempo anche il personale di sala è stato impeccabile. Consigliato vivamente per la posizione ottima sia perché permette di raggiungere la piazzetta in pochi minuti sia per l’eleganza delle stradine limitrofe.
Unica pecca la mancanza di un phon abbastanza potente. Stanze ampie e confortevoli.
Hotel antigo em baixo estado de conservação. Café da manhã fraco. Nos dois dias que ficamos hospedamos chegamos no café da manhã as 9:30 e já estavam faltando diversas coisas que só foram repostas depois que pedimos e após isso fomos maltratadas pela equipe do hotel.