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The Maisonette

3.0 star property
Victorian Sydney hotel in Potts Point with free parking

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Photo gallery for The Maisonette

Exterior
Exterior
Iron/ironing board, free WiFi, bed sheets
Property grounds
Property grounds

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Room options

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About the area

Map
31 Challis Avenue, Potts Point, NSW, 2011

What's nearby

  • Royal Botanic Gardens - 13 min walk - 1.1 km
  • Hyde Park - 17 min walk - 1.5 km
  • Sydney Tower Eye - 4 min drive - 2.6 km
  • Circular Quay - 5 min drive - 3.4 km
  • Sydney Opera House - 6 min drive - 3.9 km

Getting around

  • Sydney Circular Quay Station - 6 min drive
  • Kings Cross Station - 10 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪Harry's Cafe de Wheels - ‬6 min walk
  • ‪Bistro Rex - ‬4 min walk
  • ‪Piña - ‬6 min walk
  • ‪Chester White - ‬7 min walk
  • ‪Cho Cho San - ‬1 min walk

About this property

The Maisonette

Hotel near Royal Botanic Gardens
Located close to Woolloomooloo Wharf and The Domain, The Maisonette provides an airport shuttle, a corner/local shop and a coffee shop/cafe. In addition to laundry facilities and a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Express check-out, express check-in and smoke-free property
  • ATM/banking services and tour/ticket information
  • Guest reviews give good marks for the overall condition
Room features
All guest rooms at The Maisonette boast comforts, such as air conditioning, as well as
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Fridges, coffee/tea makers and limited housekeeping

Languages

English, Greek, Lithuanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Airport shuttle available at scheduled times
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 24
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open Monday - Saturday (8 AM - 6:30 PM) and Sunday - Sunday (9:00 AM - 2:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: AUD 24 (subject to availability)
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 500 MB per room, per day.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Maisonette Hotel
Maisonette Hotel Potts Point
Maisonette Potts Point
The Maisonette Hotel
The Maisonette Hotel
The Maisonette Potts Point
The Maisonette Hotel Potts Point

Frequently asked questions

Is The Maisonette pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Maisonette?

Self-parking is free at this property.

What time is check-in at The Maisonette?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Maisonette?

Checkout is at 10 AM. Late checkout is available for AUD 24 (subject to availability).

Where is The Maisonette located?

Located in Potts Point, this hotel is within a 15-minute walk of Woolloomooloo Wharf, Royal Botanic Gardens and The Domain. Hyde Park and St Mary's Cathedral are also within 1 mi (2 km). Kings Cross Station is 10 minutes by foot and St. James Station is 19 minutes.

The Maisonette Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 85 out of 368 reviews" "
Rating 8 - Good. 146 out of 368 reviews" "
Rating 6 - Okay. 103 out of 368 reviews" "
Rating 4 - Poor. 25 out of 368 reviews" "
Rating 2 - Terrible. 9 out of 368 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Franco, Montreal , Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an outstanding area of Potts Point. Great services and restaurants walking distance. Staff was extremely helpful and accommodating. Charming room with all you need .
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You couldn't ask for a better location and the staff were great. It was perfect for us and I have nothing bad to say about it.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Rebekah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and Quaint
The three flights of stairs were a bit daunting with large luggage, however, we were very pleased with the decor and comfort of our room on the third floor. The bathroom was very small, but modern with everything you need. It was fun overlooking the street activity and having great restaurants just steps away from the hotel. It's in an excellent part of town that is convenient, quiet, and felt safe.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Nearby plenty of restaurants bars and a supermarket. Kings Cross train station nearby. Those narrow stairs are a challenge with heavy luggage but I knew that before booking. Only change I’d make is better quality coffee in the room- currently only instant.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Dec 2019

8/10 Good

Roland

Stayed 2 nights in Nov 2019

8/10 Good

GEOFF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Great little hotel.
Nice little hotel with quirky rooms. The area is ok but be careful when walking back at night via Victoria Street. No fault of hotel thou.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny little hotel tucked among small sidewalk cafes in a good location. Walking distance to Botanic Gardens, Mrs. Macquarie’s Chair, and the SydneyOpera House. Manager is very friendly and helpful.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Location,room,price. Third floor walkup not ideal but good exercise.
Stayed 1 night in Oct 2019

6/10 Okay

Dale

Liked: Staff & service
The hotel needs an elevator for those on the second and third floors. Also the bathroom is Just adequate and very small. Shower inadequate. Very friendly and attempt to accommodate.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Not recommended for the weak or frail.
This hotel should only be recommended for guests with little luggage. The hotel has no lift or porter to help with any luggage. We arrived with 2 large 30kg cases and 2 flight cases as we were going on a cruise after our four days in Sydney. We were given a room on the 3rd floor and being over 70 years old had to struggle getting the luggage up three flights of narrow stairs, and again back down when checking out. This feature should be included in any hotel descriptions, if it had of been I would have chosen somewhere else to stay. The hotel is located on a street where you can’t park if you try and park outside the hotel you stop all traffic. The only advice given was use a car park at a remote location, but how do you then struggle with all of your luggage through Sydney streets. As I said this hotel should only be recommended for a business stay with little more luggage than a laptop computer.
Stayed 4 nights in Oct 2019

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near some good cafes and restaurants. Cosy, comfortable and clean.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and very convenient room that is small, but well-designed and equipped with all necessities
Stayed 1 night in Aug 2019

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms and great location.
Excellent rooms and great location. Perfect for our needs (business trip). Would definitely book again.
Stayed 1 night in Jul 2019

8/10 Good

WY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service with nice staff Close to the King Cross Station Price is good hahaha
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a cute, older style property with some renovations. Very clean and had friendly professional staff, we thought it was good value. Bathroom was super tiny. Nothing fancy but a comfortable and well priced bed in Potts Point. We would stay again.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped rooms for one. Excellent quiet location and we'll presented rooms.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Good customer service. Wifi signal always weak.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and the care taken with the presentation of the room
Stayed 3 nights in Apr 2019