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"Property and staff were amazing "

"First of all the only thing we liked was the staff service. Specially Sr. Bolivar Rivas (driver). This person is at your service and problem solving that makes you feel protected. Super Professional and Respectful and a great Human. Another staff is Sr. Jose Nunez waiter (captain) he runs a ship with such a smooth sailing and great human. And finally SR. Adrian Jimenez waiter at the Level Melia beach snack restaurant. He is amazing on remembering your drinks and constantly offering his service....

"BEST RESORT IN DR, BY FAR"

"I absolutely loved my stay at Zel. I was skeptical in the beginning since it’s a new resort but the staff was very helpful! Food was great! I had a swim up room and the view was EVERYTHING! I highly would recommend this resort if you are looking for a relaxing vacation. They provided a lot of activities throughout the day. They also have a spa. You can literally walk to the beach but they provide shuttles to and from as well. Definitely was a beautiful experience!!"

"great property , hotel is a bit dated! However entire experience for the price was amazing , would visit again!"

"Rating: ★★★★★ My stay at the Hard Rock Hotel & Casino Punta Cana was nothing short of fantastic! From the moment I arrived, I was impressed by the overall experience. The property was nice and clean. The staff took great care to ensure that all areas, from the lobby, restaurants to the rooms were spotless. The service was exceptional. Every staff member I interacted with was friendly, attentive, and went above and beyond to make my stay enjoyable. Especially my Mayordomo (Eliezer) I gave him...

"Friendly staff, excellent food, clean rooms. Great music was always playing which makes it nice. The pool areas and beaches were always clean. Drinks were high, $20 USA for a 1 ounce pour of Gentleman Jack over ice. "

"Great place, and not overcrowded. Henrietta the concierge in the excellence club was amazing!! "